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Summary This document details the process we have developed, and use, to schedule the delivery and receipt of assets that we track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, ...
Article by ziggy | 19 Nov 2014 | 0 comments
Summary This document details the process we have developed, and use, to scan in the assets that we track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and ...
Article by ziggy | 19 Nov 2014 | 0 comments
Summary This document details the steps that we follow in order to complete, submit, and process a Move Form.  We complete a Move Forms when an asset: Moves locations. Re/Assigned to a new or different person Re/Assigned cost ...
Article by ziggy | 18 Nov 2014 | 0 comments
Summary This document details the Asset Types and Statuses that we have come to track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and ...
Article by ziggy | 18 Nov 2014 | 0 comments
Summary This document details the steps that we follow for all surplus and Asset Recovery Services (ARS) activities for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and apply to your ...
Article by ziggy | 18 Nov 2014 | 0 comments
I need a solution On SMP 7.5, in Settings > Agents/Plug-ins > Symantec Management Agent > Settings > Global Agent Settings, on the Events tab, NS Client Pkg Info Request is ...
Forum Discussion by dnoah_GMK | 11 Nov 2014 | 1 comment
I need a solution We are trying to deploy software, but need to know if a version check can be done in the managed delivery.  Here is the scenario. We have an older version of the ...
Forum Discussion by phoward74 | 04 Nov 2014 | 2 comments
Dear Symantec, I often get asked by my colleagues if SMP architecture servers are supported by Symantec when they are virtual machines. In the Support Matrix, it does state which virtual hosts Symantec supports the NS on, but not the other ...
Idea by QuietLeni | 03 Nov 2014 | 0 comments
I need a solution Our server farm has very limited access to the internet.  I need to know where SIM gets it product updates from to allow site access to only that location.  I have ...
This issue has been solved
Forum Discussion by phoward74 | 09 Oct 2014 | 2 comments
Objective This article discusses the feature summary, background and reason for the new features, and any requirements and pre-requisites for Symantec Installation Manager (SIM) that is released along with IT Management Suite (ITMS) 7.5 SP1. List ...
Article by Sayee Jadhav | 25 Sep 2014 | 0 comments