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I do not need a solution (just sharing information) Hello everyone,   You can find references to all ServiceDesk 7.5 SP1 documentation in the following Connect article. Please ...
Forum Discussion by @nkit | 18 Jun 2014 | 0 comments
ITMS 7.5 SP1 product documentation links are as follows: Suite-level documents Location IT Management Suite 7.5 SP1 IT Management Suite Release Notes DOC7310 ...
Article by @nkit | 04 Jun 2014 | 0 comments
I've been trying to wrestle with ServiceDesk components for a long time and while I can usually figure them out, there is no real documentation on most of them, especially the ones new to 7.5. There also appears to be no documentation on which ...
Idea by jpellet2 | 20 May 2014 | 0 comments
I need a solution We are currently using the latest Servicedesk solution from ALTIRIS (boss thinks its 7.5 may be higher..). My team had a discussion about the ability to paste ...
Forum Discussion by Chilimac | 17 Apr 2014 | 2 comments
I need a solution Good Morning, We are having an issue with Service Desk Email monitoring.  Recently we enabled our Email notification service in Service Desk and now we are getting ...
Forum Discussion by jjohn1022 | 04 Apr 2014 | 13 comments
Dear Symantec, I have been reading the "ServiceDesk Pack for Altiris™ IT Analytics 7.5 from Symantec™ User Guide" at the URL below and in it, it starts talking about "ServiceDesk", but then keeps mentioning "Symantec Endpoint ...
Idea by QuietLeni | 04 Apr 2014 | 4 comments
I need a solution Hello, We have a custom workflow failing intermittently with below error logs. This has started after we upgraded our Altiris environment to 7.5. Our SD ...
This issue has been solved
Forum Discussion by snm1502 | 19 Mar 2014 | 5 comments
I need a solution Hello, We have upgraded our Altiris environment to 7.5 last weekend and SD was already on 7.5. I am unsure if the issue is because of that, however, we are unable ...
This issue has been solved
Forum Discussion by snm1502 | 17 Mar 2014 | 3 comments
I need a solution Hi, Is there a document that illustrates the process of adding a new CAB Group in SD 7.5. I added a new group and members to it however, it has not come up in the ...
This issue has been solved
Forum Discussion by snm1502 | 16 Mar 2014 | 3 comments
I need a solution Hello All, Not sure if this a possibility, however, I have been asked to provide access (read only) to the APIs and its documentation of ServiceDesk 7.5 which our ...
This issue has been solved
Forum Discussion by snm1502 | 15 Mar 2014 | 4 comments