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I need a solution Hi All Can someone help me by pointing me in the right direction for the database schema for Altiris Client Management Suite and Altiris Servicedesk 7.5?   ...
Forum Discussion by MartyDLT | 08 Oct 2014 | 3 comments
I need a solution Hi All,   Does anyone kno wwhere i can find instrcutions on how to alter the Customer Satisfaction survey form in 7.5. I have looked but can only find ...
Forum Discussion by ABrain | 01 Oct 2014 | 2 comments
Dear Symantec, Thank you so much for the really useful document which describes the long list of "Point fixes For ServiceDesk 7.5 SP1": http://www.symantec.com/docs/TECH212326 The thing is, I recently applied a load of the point ...
Idea by QuietLeni | 16 Sep 2014 | 0 comments
I need a solution Hello everyone!!  I'm working on a Service Desk POC for the first time. and when installing the Workflow Platform, I get the message  The workflow ...
Forum Discussion by haroldvm89 | 07 Sep 2014 | 6 comments
Dear Symantec, One of the increasing issues that I have, now that Symantec has made Service Desk 7.5 upgradable, is merging any changes to an existing Servicedesk Workflow into the new Workflows that are provided with the upgraded version. For ...
Idea by QuietLeni | 18 Aug 2014 | 0 comments
I need a solution All, Here is the scenario:  Two Domains (A & B) Domain A is where all of the Symantec Products are managed and housed (ServiceDesk, SMP, & such) ...
This issue has been solved
Forum Discussion by phoward74 | 07 Aug 2014 | 2 comments
I do not need a solution (just sharing information) Hello everyone,   You can find references to all ServiceDesk 7.5 SP1 documentation in the following Connect article. Please ...
Forum Discussion by @nkit | 18 Jun 2014 | 0 comments
ITMS 7.5 SP1 product documentation links are as follows: Documents Location IT Management Suite 7.5 SP1 Hotfix   IT Management Suite 7.5 SP1 HF1 Release Notes    DOC7555 ...
Article by @nkit | 04 Jun 2014 | 0 comments
I've been trying to wrestle with ServiceDesk components for a long time and while I can usually figure them out, there is no real documentation on most of them, especially the ones new to 7.5. There also appears to be no documentation on which ...
Idea by jpellet2 | 20 May 2014 | 0 comments
I need a solution We are currently using the latest Servicedesk solution from ALTIRIS (boss thinks its 7.5 may be higher..). My team had a discussion about the ability to paste ...
Forum Discussion by Chilimac | 17 Apr 2014 | 2 comments