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ServiceDesk 7.5 MP1 documentation
Document
Location
Symantec™ ServiceDesk 7.5 MP1 ...
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I can't upload a file in a opened incident.
The unique alternative that I found was give the admin permissions to the user (No, I won't do it), ...
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I'm looking for a way to add a checkbox for the Advanced form in ServiceDesk 7.5 to assign to the current worker. I had this functionality in 7.1 and I know how ...
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I'm trying to change the text " Click here to review and close your incident " on the incident window.
Anybody knows how can I change ...
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When I try to attach a simple file in some incident, I get the follow message:
I added ALL document permissions to the ...
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Version
Documents
Workflow 7.1 SP2
Symantec™ Workflow 7.1 SP2 Release Notes
Symantec™ Workflow 7.1 MP1, SP1, SP2 Component Guide
Symantec™ Workflow 7.1 SP2 User Guide
...
Version
Documents
ServiceDesk 7.5 MP1
Symantec™ ServiceDesk 7.5 MP1 Implementation Guide
Symantec™ ServiceDesk 7.5 MP1 User Guide
Symantec™ ServiceDesk 7.5 MP1 Release Notes ...
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When I reset or change a password of a user account, the field "Password expire date" (in the settings of Manage Users/password settings) is ...
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I'm testing and configuring the mobile mode in my ServiceDesk 7.1 and I couldn't find a way to change the Symantec logo in the main page.
...
Create somewhere to subscribe to a known issues notification where you will be notified with known issues if it is a product you have or want to be notified about. Right now, it takes so much time to search for the issue, call into support, hope they ...