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There should be a better way of reporting bugs. I raised a support issue to report a bug, and was directed to report the bug as a feature request through Symantec Connect. The scripts used by the support operators can not handle bugs. It ...
Idea by SteveDoughton | 28 Jul 2014 | 0 comments
It would be better if the permissions/roles traversed throughout all of the modules in Clearwell (i.e. a role that has collections access and/or legal hold access are only applicable to the case that a user is assigned versus collections being a ...
Idea by Lindsey L | 26 Jun 2014 | 0 comments
Hello, Today while I was working with Support on one of the issues, they informed that the Save Changes button in Create PreBoot Configurations window does not really saves the changes, instead the current session changes are discarded and reverted ...
Idea by snm1502 | 11 Jun 2014 | 0 comments
Dear Symantec, Thank you so much for the wonder that is SMPDiag! It is so useful for preparing for 7.5 upgrades, however, you need to click into the tests to find out which ones are specifically important for SMP 7.5 upgrades and we could miss them ...
Idea by QuietLeni | 28 May 2014 | 0 comments
I've been trying to wrestle with ServiceDesk components for a long time and while I can usually figure them out, there is no real documentation on most of them, especially the ones new to 7.5. There also appears to be no documentation on which ...
Idea by jpellet2 | 20 May 2014 | 0 comments
I do not think this is already there, but why not add it so it is easily accessible without having to search the internet? http://www.symantec.com/security_response/definitions/download/detail.jsp?gid=rr   Put it here somewhere   ...
Idea by The Conquistador | 19 May 2014 | 1 comment
It would be grate if clearwell could make a report with Number of documents broken down by agency, capacity, number of custodians by agency. Can you also print out who has access to Clearwell broken down by agency. I need this as to show how much a ...
Idea by DeusExMachina | 16 May 2014 | 0 comments
Right now, in Symantec we have an option to manually set the definitions so that the new definitions do not reach teh systems. There need to be a mechanism wherein if required definitions should be manually tested on a pilot group and then it should ...
Idea by Neeru | 08 May 2014 | 0 comments
It would be a benefit if the RDX cartridge media label is displayed as part of the job log for a duplicate job that writes to RDX media.  At this time, Backup Exec 2012 will show the RDX drive, but it will show the backup to disk folder, not the media ...
Idea by lisalycmh | 24 Apr 2014 | 0 comments
The 7.6 version of the NetBackup Security and Encryption Guide, on page 262 still says that LTO4 tape technology is the only one that supports encryption, neglecting the fact that LTO5 and 6 tape technologies also support the T10 encryption protocols. ...
Idea by OldEmailAddress... | 09 Apr 2014 | 1 comment