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Proactive Threat Protection and Truescan issues

I need a solution Hi, One of our customer had the common issue with the "TruScan has generated an error: code 11: description: Whitelist Failure". We have managed to ...

Forum Discussion by nia | 18 May 2010 | 1 comment

SBG 8.0.3 upgrade to 9.0-20 failure

I need a solution Hi all, We have an installation with 2x scanners and one control center. We have upgraded first the 2x scanners to 9.0-20 without any issues. When ...

This issue has been solved

Forum Discussion by nia | 21 May 2010 | 9 comments

SBG not updating virus definitions

I need a solution Hi, One of our customers has an issue with a Brightmail appliance that is not updating the AV definitions. (SBG 8.0.3) I have checked licensing -> OK We ...

This issue has been solved

Forum Discussion by nia | 22 May 2010 | 9 comments