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The office manager of a small electric service provider was overseeing their network while her boss was out of the country, when she noticed that the server was running extremely slowly.  In troubleshooting the problem she discovered that an email ...
Article by Hear4U | 14 Apr 2009 | 2 comments
Sarbanes-Oxley (SOX) audits aren't fun, but they're a fact of life for public companies in the United States. Recently, a Fortune 50 corporation hit a snag while deploying a database technical pack for Control Compliance Suite. This ...
Article by Hear4U | 14 Apr 2009 | 0 comments
Four engineers work together Sometimes it takes a team of tech support engineers to make sure customers get exactly the help they need. In this story, four Symantec tech support engineers worked together to make sure a state agency’s Symantec ...
Article by Hear4U | 14 Apr 2009 | 1 comment
As an international shipping company began an initial upgrade to Symantec Endpoint Protection (SEP) 11.0.2020, IT administrators in charge of the rollout discovered that a small percentage of the upgraded PCs experienced problems. In particular, a subset ...
Article by Hear4U | 14 Apr 2009 | 2 comments
The Symantec Security Information Manager (SIM) appliance identifies critical threats in your environment by correlating hundreds of millions of raw events into an actionable list. It receives information on suspicious events from a wide variety of ...
Article by Hear4U | 14 Apr 2009 | 0 comments
A large insurance company was having hardware issues with one of their Symantec Brightmail Mail Security 8360 appliance mail servers.  As a result, about 1,400 business-critical emails had been filtered and queued up but not delivered.  After getting the ...
Article by Hear4U | 14 Apr 2009 | 0 comments
Systems analysis reveals critical security flaw In January 2008, a large company was undergoing an audit by a major public accounting firm when its auditor found a few world-writable files—or files anyone could alter—in the company's UNIX ...
Article by Hear4U | 14 Apr 2009 | 1 comment
A customer had been using BindView bv-Control for Windows to analyze data and issue alerts upon discovering system vulnerabilities. When the customer contacted Symantec sales to renew their license, he was surprised to learn that the product had been ...
Article by Hear4U | 14 Apr 2009 | 2 comments
Overnight, instead of an hour A customer at an entertainment company was having unexpected trouble with Ghost Solution Suite. He was using the application to “clone” computers—install the same configuration to several machines. Most of these ...
Article by Hear4U | 14 Apr 2009 | 0 comments
When just-in-time just isn't A major equipment manufacturer was having trouble with a system that ran its just-in-time order chain. When a customer bought a piece of equipment, the purchase would trigger a message through the just-in-time ...
Article by Hear4U | 14 Apr 2009 | 1 comment