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To change Authentication method from SQL to Windows you need:        Create new user in SQL Management Studio        Use Management Server Configuration Wizard to reconfigure SEPM   Creating new user in SQL Management Studio. ...
Article by sezam | 20 Oct 2009 | 5 comments
Many technical support cases can be mission-critical with significant business assets at stake. When a Symantec sales team found itself head-to-head against a competitor for a million dollar NetBackup deal, they called on tech support for answers—and ...
Article by Swathi Turlapaty | 22 Jun 2009 | 0 comments
In some cases, frontline technical support encounters an issue it just doesn’t have the resources to solve. In a recent case, a large, multinational electronics manufacturing customer called in with NetBackup problems. A number of its backup processes ...
Article by Swathi Turlapaty | 07 May 2009 | 0 comments
Sometimes support boils down to pure numbers. Version numbers, that is. Recently a large county government customer contacted Symantec Business Critical Support (BCS) with an Enterprise Vault issue. Brian, the Business Critical Account Manager (BCAM) ...
Article by Swathi Turlapaty | 07 May 2009 | 0 comments
Is your company subject to PCI compliance? If the answer is yes, you are not alone. All organizations, small or large, that store, process, or transmit credit or debit cardholder data must be PCI compliant. Penalties for non-compliance include ...
Article by Hear4U | 14 Apr 2009 | 1 comment
The office manager of a small electric service provider was overseeing their network while her boss was out of the country, when she noticed that the server was running extremely slowly.  In troubleshooting the problem she discovered that an email ...
Article by Hear4U | 14 Apr 2009 | 2 comments
Sarbanes-Oxley (SOX) audits aren't fun, but they're a fact of life for public companies in the United States. Recently, a Fortune 50 corporation hit a snag while deploying a database technical pack for Control Compliance Suite. This ...
Article by Hear4U | 14 Apr 2009 | 0 comments
Four engineers work together Sometimes it takes a team of tech support engineers to make sure customers get exactly the help they need. In this story, four Symantec tech support engineers worked together to make sure a state agency’s Symantec ...
Article by Hear4U | 14 Apr 2009 | 1 comment
As an international shipping company began an initial upgrade to Symantec Endpoint Protection (SEP) 11.0.2020, IT administrators in charge of the rollout discovered that a small percentage of the upgraded PCs experienced problems. In particular, a subset ...
Article by Hear4U | 14 Apr 2009 | 2 comments
The Symantec Security Information Manager (SIM) appliance identifies critical threats in your environment by correlating hundreds of millions of raw events into an actionable list. It receives information on suspicious events from a wide variety of ...
Article by Hear4U | 14 Apr 2009 | 0 comments