SLA levels and design have been an area of Servicedesk that has improved over various releases. As development has improved the product, those improvements come by recognizing where certain functions could have been improved. This article describes one ...
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Complicated is the word that best describes the modern world of the IT manager. IT managers in small or medium sized businesses (SMBs) face a particularly challenging environment where the demands of the organization are high and resources are ...
This article gives you a single point of access for help with NetBackup Appliance known issues, best practices, and troubleshooting tips for common Appliance problems such installation and configuration. The Symantec Technical Support team has found ...
OS Info
Symantec Backup Exec Version : 2012
Operation System :Windows 2008 R2
Errors
Install BE 2012 on New Servver ,and install windows servers successfully .We found that we can see all exchange server names .But only can ...
Step By Step How To CREATE Reports IN Ops Center (without License)(Came With Netbackup 7.5 for Free)
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Most of the customer bosses wants to have daily or weekly reports of Netbackup, so its very easy , without purchasing the Reporting software or license we can generate it.
I will tell you step by step that How We can Make Reports In Ops ...
Installation:
Basic Workflow Overview Video
Getting Started with Workflow : Installation
Service Request Template Videos (great for getting started with Workflow):
Create a Workflow using the Service Catalog ...
Symantec Software Management 7.1 Best Practices, Part 1
Introduction
General Configuration
Software Library
Software Management Plug-Ins
Licensing
Software Catalog
Process Flows
Symantec ...
Gathering inventory
Gathering Inventory with Inventory Solution
Gathering Inventory using Inventory Task
Creating a Task to Gather Inventory
Gathering Inventory Using a Stand-alone Package
Creating a Standalone ...
Documentation:
Symantec™ ServiceDesk 7.5 Release Notes
Symantec™ ServiceDesk 7.5 Implementation Guide
Symantec™ ServiceDesk 7.5 User Guide
AD Sync Videos:
Active Directory Sync Setup in Process ...
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The Symantec Endpoint Recovery Tool (SERT) is a bootable CD that can scan and remove malware from an infected computer. SERT is useful in situations where computers are too heavily infected for the Symantec Endpoint Protection client installed ...