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When an extension exception is put in place, it ignores that extension no matter where is it found on the system.  Adding an option to limit these exceptions to a specified folder(s) would be beneficial.  We have seen malware get into a system that is ...
Idea by MikeK89 | 12 Mar 2015 | 1 comment
Please allow the ability to filter out false errors. Example: errors about NIPS not loading when it's disabled, etc. Hello pkohn11, Can you give Hello pkohn11, Can you give me a bit more data about this?  Which specific errors are ...
Idea by pkohn11 | 10 Feb 2015 | 3 comments
LS, When running scanpst on a corrupt pst file a backup of the pst is created in the form of a .bak file. This .bak file contains a pst en is recognized by clearwel as such. Clearwell reconizes the conent as a pst and tries to process it. If the bak ...
Idea by Bart @fox | 07 Jan 2015 | 2 comments
Background: There are customers who need to run collections from what's called "hybrid" Exchange environments. These hybrid environments contain mailboxes located on Exchange 2010 (on-premise) environments AND on Office 365 ...
Idea by jonathan_zak | 18 Nov 2014 | 0 comments
When configuring an access profile it is currently possible to "Hide" a particular redaction set. This stops the redaction set from being listed in the redaction *tag* set tree that is displayed in the "Tagging" panel when reviewing a ...
Idea by Jeremy_C | 12 Nov 2014 | 1 comment
Hello, As part of 8.0, Muhimbi has been introduced to speed up caching and native review of documents, this relies on copying files over a local address UNC path on d$. Depending on how many adapters are installed on a server and what networks they ...
Idea by Daly Whyte | 09 Oct 2014 | 0 comments
Hello Team, SEP Content Distribution Monitor tool is really a helpful tool. i think this is not recommened by Symantec It would be really good if we could get this feature embedded with SEPM. We planning to make this as a We planning to ...
Idea by Dhasan | 08 Oct 2014 | 1 comment
Often we have data that comes into Clearwell and will not de-dupe due to minute changes in metadata from different sources, etc. It would be really helpful to be able to use the advanced search to identify documents by a folder or tag (criteria) , and ...
Idea by Dani_L | 30 Sep 2014 | 1 comment
Hello, Currently we send out our legal holds with a list of attached survey questions, and many users complain they are unable to click the submit button, but believe they have completed the form. We usually find they have either missed a required ...
Idea by elemire | 14 Aug 2014 | 0 comments
Yes, I understand the Escalation Manager emails are being sent, and that part is working.  What's not working, however, is how the Escalation Notices are being tracked. If I send an escalation email for a Custodian to his/her manager, the ...
Idea by Quoc Ly | 05 Aug 2014 | 0 comments