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We discovered that version 5.2 and later of the Symantec Web Gateway software does not work in Span/Tap mode if the incoming packets contain VLAN tags.  This was something we found out when we upgraded our main corporate 8490 from 5.1 to 5.2 and no ...
Idea by BCE_MDC | 17 Aug 2015 | 0 comments
SWG customer noticed that SWG does not send distant IP to a remote syslog server. When configurating alert in SWG, it does not provide an option to configure alert details. The detault alert details include followings: Data/Time Stamp, ...
Idea by JB Park | 13 Aug 2015 | 0 comments
Currently the Web Gateway Executive Summary report does not contain information related to non-Active Directory hosts.  What we need is a daily tally (i.e. summary) for the hosts in a given policy (e.g. Marketing dept.).     We know about getting ...
Idea by trushield | 14 Apr 2015 | 1 comment
We have deployed web gateway in proxy mode with SSL scanning. We have provided access to "NEWS" category to the internet users, since "NEWS" content in Text format is allowed as per org policy However, the streaming video in ...
Idea by Ramsy | 15 Dec 2014 | 0 comments
Should be an action to take out a specific domain or e-mail account from Outbound messages that was specified in some dictionary or in the action session. This is a new option for unwanted recipients are treated If in the product is possible to add  a ...
Idea by Erick_Souza | 03 Dec 2014 | 1 comment
It would be great to have a report that breaks down browsing time by user and the sites they visited so that we can report on what people were spending the most time on.  As it is now, I don't know how much of the time spent online is work-related ...
Idea by J H M | 04 Aug 2014 | 0 comments
Hello, Please, add user authentication support to SWG for Windows 2012 AD environment. I can not understand that SWG PM does not see the need for this feature! Windows 2012 AD environment is even now common and more and more companies will migrate to ...
Idea by Vladimir Vucinic | 27 Jun 2014 | 0 comments
Please add the capability to send administration logs via syslog to external server. The same way like currently alerts are handled. (Security, Web Gateway, Monitoring) () Please add the capability to send administration logs via syslog to ...
Idea by Miklos Fazek | 29 Apr 2014 | 0 comments
Hi,  symantec webgateway is not have the option for policy or workgroup import and export, it will more helpfull if only policies and workgroup can be able to import and export insted of full backup and restore. Thanks  SHIRNIVAS You ...
Idea by admin shrinivas | 14 Mar 2014 | 1 comment
Hi have read http://www.symantec.com/business/support/index?page=content&id=HOWTO38237 but this issue is happening here we turned off the internet to the workstations, to test network performance, for a whole day wow the ...
Idea by spec-steel | 20 Jan 2014 | 0 comments