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summary From the following Set SLA Editor dialog box: When you configure the component values for SLA Level ( Level ), use the value provided in the parenthesis of the ...
Blog Entry by kedar_k | 01 Jul 2015 | 0 comments
Code (Script) Component Sql Connection String Extractor Configure a Code (Script) Component as such: // Using namespace (one per ...
Blog Entry by bcason | 15 May 2015 | 0 comments
Hello, There was a compatibility issue with Google Chrome browser to display Symantec Service Desk report version 7.1. The reports are not displayed completely because the option to expand when grouped is not possible. Problem display: ...
Blog Entry by André Florencio | 13 May 2015 | 0 comments
After the upgrade from ServiceDesk 7.1 to new version ServiceDesk 7.5 some Workflows that were able to modify now are restricted any change in version ServiceDesk 7.5. Following is the list of Workflows that are available for editing: ...
Blog Entry by André Florencio | 06 May 2015 | 0 comments
Looking for an Altiris Engineer in the Washington DC Area Hi, Our company is looking for an Altiris Engineer in the Washington DC area. This is an immediate requirement . If ...
Blog Entry by ciscoman | 17 Mar 2015 | 1 comment
The intent of the attached query is to provide an alternative reporting mechanism for Year by Month aggregate Ticket activity. The Column legend is as follows:       ...
Blog Entry by bcason | 17 Mar 2015 | 0 comments
Real-time Dashboards, reporting and alerting Struggling with monitoring and reporting?  Tired of building reports daily?......  Build robust dashboards that provide POWERFUL ...
Blog Entry by ryanschoenherr | 05 Mar 2015 | 0 comments
We've updated the Product Names summary You may notice a few changes in the Endpoint Management Community ...
Blog Entry by ohzone - Cheryl... | 04 Sep 2014 | 0 comments
When trying to access Process Manager portal the browser states "Page Cannot Be Displayed" You may see these kinds of errors in the Windows Event Logs: computer | Error | 10/27/2008 2:56:05 PM | Microsoft-Windows-IIS-W3SVC-WP | 2297 ...
Blog Entry by khelms | 25 Aug 2014 | 0 comments
A Quick Fix As suggested by the title I recently had a problem with MS revoking updates. It seems simple enough, but even though those updates are marked as disabled in the Altiris ...
Blog Entry by dpatterson3485 | 21 Aug 2014 | 0 comments