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Having trouble getting what you want out of your ITSM reporting tools?  MetriX Dashboards offer IT management consoles real-time visibility into a number of pre-defined Key Performance Indicators, including inventory, event status, patch management, ...
Blog Entry by ryanschoenherr | 11 Apr 2014 | 0 comments
This position is a 6 month contract-to-hire with a company in Detroit. Altiris Administrator Altiris Administrator/Developer responsible for the administration and maintenance of the Altiris/Symantec server environment including ...
Blog Entry by artrathke | 11 Mar 2014 | 1 comment
Hello all - In an effort to further my own experience and knowledge of the product, as well as share my 6+ years of Workflow development experience with others, I've created a collaboration space dedicated to Workflow and ServiceDesk.  I find on ...
Blog Entry by africo | 06 Mar 2014 | 3 comments
ServiceDesk Pack for Altiris™ IT Analytics 7.5 from Symantec™ User Guide is available here: ServiceDesk Pack for Altiris™ IT Analytics 7.5 from Symantec™ User Guide   Best regards Elena (Endpoint Management, Endpoint Management ...
Blog Entry by elena_schmidt | 18 Nov 2013 | 0 comments
Hey KCUG - Don, Amy, Matt (all from Gentiva) and myself (from Cerner) were able to attend the Altiris 7.5 summit in Salt Lake last week. They have published the sessions and the slides are available for download - ...
Blog Entry by nickthenerd | 11 Nov 2013 | 0 comments
We just held our first User Group Summit with 75 customers representing 28 different User Groups. We also had 30 Symantec employees and partners in attendance from Education, Engineering, Marketing, Product Management, Sales, and Support. It was so great ...
Blog Entry by AndyN | 11 Nov 2013 | 30 comments
Recently, it was observed that when using Servicedesk, clicking on the lightning bolt to edit a user caused the error below to appear: System.IO.FileLoadException: The located assembly's manifest definition does not match the assembly ...
Blog Entry by BRING | 29 Oct 2013 | 0 comments
Below are the most visited posts in the Endpoint Management Community for March 2014 How to downgrade IE 11 to IE 10 to IE9 Install and Configure SQL Server 2008 Express Windows System Error Codes (exit codes) Description ...
Blog Entry by ohzone - Cheryl... | 02 Apr 2014 | 0 comments
A new issue was discovered, such that, when using a Windows 7 client computer, using running IE9, when attempting to access an HTTPS-configured ServiceDesk 7.5 MP1 server, the client computer won't perform Active Directory passthrough ...
Blog Entry by BRING | 22 Aug 2013 | 0 comments
Servicedesk 7.2 Sp2 and 7.5 have a handy built in tool that allows for the bulk closure of incident tickets.  It was discovered, however, that this tools ability to remove incidents from the selection set is not properly functioning.  To reproduce ...
Blog Entry by BRING | 22 Aug 2013 | 0 comments