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I need a solution Hi All, Please can someone help me to solve this. I am new to the workflow solution and have not had much practice. I am lookig for a simple way to automatically ...
Forum Discussion by ABrain | 29 Jan 2016 | 7 comments
I do not need a solution (just sharing information) Does anyone know of a way to disable or remove the Windows authentication from custom forms? We have a mixed environment with a ...
Forum Discussion by jpellet2 | 26 Jan 2016 | 4 comments
I need a solution Can someone please confirm what the minimum version the user need to user ServiceDesk? I have read some places its only IE 10 and above and other its 7/8/9 ...
This issue has been solved
Forum Discussion by Michael19 | 21 Jan 2016 | 2 comments
I need a solution Hi, I'm hoping someone has a solution for me. I'm looking for a way to send only a certain email template in txt format and not HTML Is there a way ...
Forum Discussion by Ilze | 20 Jan 2016 | 2 comments
I need a solution Good morning everyone, For some time our tech staff have been reporting issues with the following: During the creation of a ticket, if a user does not complete ...
Forum Discussion by resendesw | 19 Jan 2016 | 2 comments
I need a solution Hi, I have a weird issue. Why the Servicedesk create ghost incidents? for example, my users create the IM-000035 and then the system create IM-000040 and IM-000041 ...
Forum Discussion by mariomendez83 | 13 Jan 2016 | 1 comment
I need a solution HI Team,   I am new to Altris Service desk, I would like implement connector to access Altris ServiceDESk(7.5)  using Service Desk API via JAVA. Then I like ...
Forum Discussion by Govind83 | 05 Jan 2016 | 7 comments
I need a solution Error: Application Name : SD.IncidentManagement Process ID : 6172 Date :12/17/2015 11:01:21 AM Log Level :Error Log Category ...
Forum Discussion by melina.pereira | 17 Dec 2015 | 4 comments
I need a solution Hi, I am trying to install Servicedesk 7.6 its successfully installs the workflow server but when try to install Servicedesk it gives error as "Workflow ...
This issue has been solved
Forum Discussion by hussainshah | 18 Nov 2015 | 3 comments
I need a solution Hello. I would like to know how I can create ticket across the BD, the problematics that I have is that 2 years ago we were occupying ServiceDesk then the service ...
Forum Discussion by Sonsuke | 18 Nov 2015 | 8 comments