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I need a solution Trying to install the Bulk Closure tool. I get an error when I debug prior to publishing: Project has validation breaks, please correct mapping from ...
Forum Discussion by Paul M Fannin | 27 Feb 2015 | 1 comment
I need a solution We really like the Manage Incidents tab in SD 7.5, its a lot better than search on 7.1 as I've said before on the forums. What I wonder is if there's a way ...
This issue has been solved
Forum Discussion by jpellet2 | 23 Feb 2015 | 3 comments
I need a solution Every now and then a task is created but no group or person is assigned to this task. This task will not appear in anyone's tasklist so I want to track these. ...
This issue has been solved
Forum Discussion by Koen van Carglass | 10 Feb 2015 | 4 comments
I need a solution I am trying to edit one of the proyects in workflow but its giving me this error. any ideas how to fix this? I am a noob with service desk. :p ...
This issue has been solved
Forum Discussion by GSM2588 | 09 Feb 2015 | 5 comments
I need a solution I've been trying to work out where and how the history for tickets in Service Desk is held. This is because I want to be quickly and easily determine at any point ...
Forum Discussion by smassie | 04 Feb 2015 | 3 comments
I need a solution I have an odd issue with SD 7.5. If you use the advanced incident submission form (technician) to create an incident and you select resolve it goes through to the ...
Forum Discussion by smassie | 04 Feb 2015 | 3 comments
I need a solution Hi! How to create report showing all ticket resolved by specific technical support user from specific time (for example last month)? ...
This issue has been solved
Forum Discussion by mm_pl | 01 Feb 2015 | 1 comment
I need a solution Hi! Can someone explain me how to delete ALL tickets in SerivceDesk? I`ve found this topic: https://www-secure.symantec.com/connect/forums/sql... ...
This issue has been solved
Forum Discussion by mm_pl | 01 Feb 2015 | 1 comment
I need a solution Hi! By default, all e-mails sent to the monitoring mailbox are automatically recorded as IM and EM tickets. We are committed to each email will be recorded as EM ...
Forum Discussion by mm_pl | 28 Jan 2015 | 0 comments
I need a solution I have a weird issue. In my workflows I build a table in the description field of the Setup Process component. But when I go to view the description in the process ...
Forum Discussion by rrmarlatt | 27 Jan 2015 | 2 comments