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I need a solution I'm just curious what others are experiencing as their typical ticket volumes out there, and how well things are holding up for them.  We are running about the ...
Forum Discussion by Nurb4000 | 04 Feb 2011 | 7 comments
I need a solution We have several people here that are now running reports that return the ENTIRE database for its results. ( we are over 50000 incidents already ) Can we restrict ...
Forum Discussion by Nurb4000 | 06 Jan 2011 | 3 comments
I need a solution We are trying to use this component to reassign in a custom Workflow, however we cant find any documentation on it. We are passing in data type of ...
Forum Discussion by Nurb4000 | 03 Jan 2011 | 2 comments
I need a solution We get several ticket 'exceptions' a day now, mostly related to database timeouts.  Most of the time when this happens we are able to 'return to ...
Forum Discussion by Nurb4000 | 16 Dec 2010 | 2 comments
I need a solution Does anyone happen to know what the size limitation is on attachments, and if we can raise it any like we could in v6? SD7 size limitation is 4MB, SD7 size ...
Forum Discussion by Nurb4000 | 03 Dec 2010 | 4 comments
I need a solution I have recently started seeing the following error on my SD server: Application Name: Ensemble2006 Process ID: 9448 Date: bla bla date ...
Forum Discussion by Nurb4000 | 13 Nov 2010 | 4 comments
I need a solution What i really want is a report that determines who the current logged in user is, looks up their email domain then displays a history of all tickets for users in that ...
Forum Discussion by Nurb4000 | 12 Nov 2010 | 1 comment
I need a solution Just wondering if anyone is using source control to manage their customizations? We are at the point to start doing this since we are live, but was just wondering ...
Forum Discussion by Nurb4000 | 28 Oct 2010 | 0 comments
I need a solution I know this dialog pop up is a known annoying bug that will get fixed eventually, but since we are stuck with it for the time being, has anyone found a way to at least ...
Forum Discussion by Nurb4000 | 06 Oct 2010 | 3 comments
I need a solution While i sit on hold with symantec on a answer, has anyone seen this? Its while the routing rules run. It goes thru the correct decsion path but does not return ( and ...
Forum Discussion by Nurb4000 | 27 Sep 2010 | 0 comments