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I need a solution What the subject says.  I have completely blanked all permissions for a test user.  Threw him in the built in support group folder and still no luck.  The naming of ...
Forum Discussion by phoward74 | 01 Sep 2015 | 0 comments
I need a solution Hello all, I was curious if there are language packs for ServiceDesk 7.5 SP1. The majority of our users are in English, but we are recently pushing our ...
Forum Discussion by StevenB. | 01 Sep 2015 | 0 comments
Use this Workflow when importing incorrectly several categories in ServiceDesk This article aims to help correct the problem when a technical matter a new category in ServiceDesk and ...
Blog Entry by André Florencio | 13 Aug 2015 | 0 comments
I'd like to be able to include, for example, bootstrap  as a theme to my Web Form Project. Would it be possible to have a Project wide setting where you either add the .css and .js files as resources then link to them using <link ...
Idea by AlexHedley | 11 Aug 2015 | 1 comment
I need a solution I've been asked to set up SLA email warning notifications for tickets that come into a particular group that are High priority. I have it working roughly, except ...
Forum Discussion by bleggett | 06 Aug 2015 | 8 comments
Hi All, I've created a mini Utility App with a couple of functions to aid in your day to day work. HTML Encode/Decode Sometimes when you log a Table in workflow it swaps the < to &lt;, this converts it back and displays it in ...
Download by AlexHedley | 31 Jul 2015 | 2 comments
Right here on Connect! Fri, 31 July, 2015 (All day) We're celebrating the heroes of ones and zeros, the ...
Event by ohzone - Cheryl... | 29 Jul 2015 | 0 comments
I need a solution I've attached a .gif of a feature a customer is confused about in ServiceDesk 7.6, and is wondering if anyone else has noticed it before, and if so, if anyone has ...
Forum Discussion by africo | 27 Jul 2015 | 2 comments
I need a solution So I am led to believe dialogue components can have message listeners enabled on them which means you can send messages to the component to get it to do something, ...
Forum Discussion by smassie | 21 Jul 2015 | 1 comment
I need a solution Hello, I'm in trouble with the "default theme symantec," when I open an incident it appears 'non-standard', as shown below: ...
Forum Discussion by WagnerTeixeira | 21 Jul 2015 | 2 comments