Hi,
I would like suggest enhancement request for SD 7.5 Automation rules backup functionality.
It would be great as well if all the email template can be backup as well.
Unfortunately in the current version of ServiceDesk/Workflow there ...
There has been mention of additional options in Rules and Templates to allow both more login and other fields to be included in the MP1 release
Does this include allowing Organisational Units to be leveraged in both Rules and Templates?
We ...
Often times when running Clearwell Utilities a user is called upon to run option 3 "Stop All Clearwell Services" followed by option 4 "Start All Clearwell Services"
These two options together have become routine and are ...
Current behavior:
It is not possible to define following Parameters in the automation Rules:
Set Classification
Set Type
Set Ticket Status
Set Close Code
Set Description
Set Title
Expected behavior:
All ...
Currently there is nothing to line the conditions in routing rules to the edit and delete buttons. If you have a lot of conditions, and need to delete one you are currently left guessing which one lines up with what, changing the dialog box to a ...
Current behavior:
It is not possible to send a e-mail to external address. There are only contacts from the Service Desk allowed.
Expected behavior:
Any valid e-mail address should be accepted and not just from the contacts list
...
Current behavior:
When using the variables ${submitter} and ${contact} in the text body, the email address of the corresponding contact is being displayed when the email is sent.
Expected behavior:
I would like to see the Submitter and ...
Hello,
We can backup your databse using the SEPM and we can export policies. However, there is no way to Backup and Restore only Groups and Location.
This Feature assists the Administrators to have more flexibility on deciding what needs to be ...
hi all,
I want to porpose an idea regarding the Application Searching Feature of Symantec Endpoint Protection Manager 12.1.
As of now, when we run a query in the application search it provides us the basic application information which SEPM ...
We have a lot of backup jobs in NetBackup that produce child jobs. Setting up an alert in OpsCenter to be alerted on failed jobs requires using the "Job Finalized" alert. However, this alerts on both child and parent jobs, when all we want to ...