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This video shows how one can import users assigned City in AD to asset managment using the connector solution. once the locations are imported and assigned to the users, service desk ...
Video by RufusS | 23 Sep 2014 | 0 comments
This is a brief video demonstrating how to tune a DLP policy. In this video, you will see three approaches to tune. Using Optional Validators Edit an existing Data ...
Video by J.M.O | 09 Dec 2013 | 0 comments
Many customers want to track the amount of time that an incident or ticket stays in a particular Service Queue.  Once in a Service Queue, a good practice is to have the technician or ...
Video by BRING | 22 Aug 2013 | 3 comments
This is a how to video on patching Red Hat Enterprise Linux (RHEL) with Patch Management Solution for Linux. Managing RHEL clients with the Patch Management plug-in helps keep your ...
Video by Pavel Oskov | 07 Nov 2012 | 0 comments
This is a how to video on patching Red Hat Enterprise Linux (RHEL) with Patch Management Solution for Linux. Managing RHEL clients with the Patch Management plug-in helps keep your ...
Video by Pavel Oskov | 07 Nov 2012 | 0 comments
This video demonstrates the setup of Change Management, including CABs, change templates, and automation rules. ...
Video by NancyM | 17 Apr 2012 | 0 comments
This video shows the automation rules setup for Incident and Change Management and the setup of email templates for use by the rules. ...
Video by NancyM | 17 Apr 2012 | 2 comments
Hi All, In this video, I have described the new user interface of Wireshark and different options available while capturing traffic. I have also covered the origins of ...
Video by Aniket Amdekar | 14 Feb 2011 | 5 comments
This silent video demonstrates how you can add a network driver  to the Windows PE boot package. The similar method could be followed to add the mass storage drivers if ...
Video by Venkatanathan | 27 Aug 2010 | 2 comments
This is a basic demonstration on how to create Routing Rules within ServiceDesk. Please Note: This video is best viewed in full screen mode (depending on the size of your ...
Video by Hopz | 22 Jun 2010 | 0 comments