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Is there a correct way to achieve this?
We have a mulitple Site Server environemnt which we are about to use Deployment Solution.
Our NS Server was made a Site ...
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Hi All Service Desk experts!
Is this easy or complicated?
I'm trying to figure out how to enable our users to fill out their Satisfaction Survey when a ...
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Hi All,
Just having a look at the usual tasks we used to use in DS6.9 like Joining computers to a Domain...
The configuration task worked fine when i chose to ...
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Hi,
When creating a Universal Image in DS6.9 we used to create our XP image on a workgroup and then at least have the Aclient installed only prior to it being ...
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Hi,
If the SMP Server is a hosted server with only a 2mb link to it and we have configured all the usual Site Servers and enabled them to be Deployment Site ...
Hi,
I think these are most certainly the way forward! I just wish for 2 things;
The Rules could be applied to the Email Monitor Workflow (currently if a User logs a call by email we can only route based on their Contact name not any of the ...
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Does anyone else have the same requirement?
When reporting by Categories, Service Desk allows you to list the various levels;
Category level 1
Category ...
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Hi,
Please can you reply to this thread if you have successfully installed Service Desk with a SQL "off box" scenario?
I've always been ...
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Hi,
One of our Site Servers are Win2008, (at this point in time SMP SP5 has not been released) so the only Service i can have installed on this box is Package ...
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Hi,
Easy question...
If i have a report of 55 computers which are still on WinXP SP2, i have the option to create a static filter.
I've created a ...
This issue has been solved