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I need a solution We are having an issue with Active Directory users logging onto SOME PC's .  From certain PC's, logon attempts result in the error "Invalid ...
Forum Discussion by CathyPC | 30 Jul 2014 | 2 comments
I need a solution When publishing my workflow I have the local server and one other standalone server showing up, how are the other workflow servers on the network found? I've ...
Forum Discussion by b3tts32 | 25 Jul 2014 | 1 comment
I need a solution I'm trying to create a component to read in xml data but having issues when compiling. I upload the file and it shows all of the data I need but when I compile I ...
Forum Discussion by b3tts32 | 22 Jul 2014 | 3 comments
I need a solution Hello!  I created a WF-projects which must autostart using a schedule every 3 minutes. And it does that. But after 5 seconds after each start it starts again. What ...
This issue has been solved
Forum Discussion by bold | 13 Jul 2014 | 3 comments
I need a solution For some strange reason my workflows are not aborting after being inactive for some time. For example, a user would start the workflow but close their window half way ...
Forum Discussion by kick | 30 May 2014 | 4 comments
I need a solution Good Morning, We are having an issue with Service Desk Email monitoring.  Recently we enabled our Email notification service in Service Desk and now we are getting ...
Forum Discussion by jjohn1022 | 04 Apr 2014 | 13 comments
I have attached two template XML files (created on Windows Server 2008 R2) that can be imported into Performance Monitor on either the SMP Server or the SQL Server, in order to help identify potential bottlenecks.   1.  Right click "Data ...
Download by SK | 21 Jan 2014 | 0 comments
I need a solution I have recently completed several Service Desk Upgrades to 7.5 SP1 and a common error continues to show up in each upgrade. Error: 'ddlActionVariant' ...
Forum Discussion by Oscar2564 | 17 Dec 2013 | 0 comments
I need a solution In Helpdesk 6 we use an Incident Rule to mask any Social Security Number (SSN), we blank them out with Xs - XXX-XX-XXXX, we were hoping we could accomplish something ...
Forum Discussion by MarkWarmack | 12 Dec 2013 | 2 comments
I need a solution I am trying to publish a Web Form project in 7.5 (I had completed it in 7.0 and imported to 7.5), but I am getting this error: Message: Error deploying ...
Forum Discussion by kick | 11 Dec 2013 | 2 comments