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So you've created an  Integration Component with SQL Generators etc included. You add a new Generator to the list, get to the end and after you ' Recompile and close ' the following warning shows:  Open up   Symantec ...
Article by AlexHedley | 13 May 2015 | 2 comments
Have you ever tried to add a Profile and got an error: "Value cannot be null. Parameter name: value" You can't have a uniqueidentifier as a datatype for your Foreign Key or include this another in your Profile. ...
Article by AlexHedley | 22 Apr 2015 | 1 comment
I need a solution Hi, Our existing process requires that Backout plans and voting are mandatory on our change requests. I have had a look but cannot see a way of settings these ...
Forum Discussion by ABrain | 14 Apr 2015 | 1 comment
I need a solution Hi, We are running Service Desk 7.5 and i would like to change the Satisfaction Survey email to contain a link direct to the survey page and not the incident ...
This issue has been solved
Forum Discussion by ABrain | 08 Apr 2015 | 2 comments
I need a solution Trying to install the Bulk Closure tool. I get an error when I debug prior to publishing: Project has validation breaks, please correct mapping from ...
Forum Discussion by Paul M Fannin | 27 Feb 2015 | 1 comment
I need a solution Wello, Currently we are working on Self-Service software portal for the end users. The portal will leverage Symantec Workflow Solution and SMP platform. Each ...
Forum Discussion by Tomasz Wozniak | 03 Feb 2015 | 0 comments
I was looking at, working with and writing documentation for the Tweet and Direct Tweet components as they would have some great value for us in monitoring and for other workflow/ServiceDesk items (tweet users when classroom emergencies come in for ...
Idea by jpellet2 | 19 Dec 2014 | 1 comment
I need a solution Hello , I am currently adotping the 'Symantec Zero Day' patch worflow to existing process in my company.  At certain stage, let's say after the ...
Forum Discussion by Tomasz Wozniak | 05 Dec 2014 | 3 comments
I need a solution I have verified that data mapping is correct. Whenever you set the impact and urgency, then press the "auto-calculate priority" link, the priority is always ...
Forum Discussion by Paul M Fannin | 19 Nov 2014 | 4 comments
I need a solution I have several users who are unable to use the "Click here to classify" menu under Safari 7.1 on Mac OS 10.9.5. They are also seeing the time worked boxes ...
Forum Discussion by michael.george | 18 Sep 2014 | 4 comments