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If an Oracle user's password has expired or is about to expire (within 14 days), then its account will be locked. If this occurs on an Oracle database being used with Mobility Suite, then there will be many Oracle  ORA-28001  errors that ...
Article by Joshua Johnson | 28 Aug 2015 | 0 comments
The attached document highlights step-by-step instructions for a production Microsoft Certificate Authority NDES (Network Device Enrollment) service.  This then is used via SCEP (Simple Certificate Enrollment Protocol) through Mobility to enroll iOS ...
Article by adam_burner | 28 Aug 2015 | 0 comments
Edit the /etc/httpd/conf/httpd.conf file by using the following Terminal command: vi /etc/httpd/conf/httpd.conf Input the entries listed below after pressing the ' i ' key in between the lines that have been hashed out and include ...
Article by Joshua Johnson | 26 Aug 2015 | 0 comments
When installing the SMP agent for Mac, the installation fails or displays an expired certificate message. This affects only the SMP Agent for Mac 7.5 SP1+. It does not affect any 7.6 versions. When running the agent install from a command line, the ...
Article by dougj | 26 Aug 2015 | 0 comments
Ghost Solution Suite 3 utilizes a console to issue tasks and jobs to connected client machines. Without a registered client, the console is unable to run a task to a given machine. Installation of the client for the Ghost Console can be performed via the ...
Article by Randall Newnham | 19 Aug 2015 | 0 comments
If the following error occurs in the appcenter-setup.log from the Terminal during a Mobility Suite 5.3 or 5.3.1 upgrade, then the /usr/local/nukona/certs/configurator/nginx.crt file will need to be edited: msg=errors: nginx: [emerg] ...
Article by Joshua Johnson | 18 Aug 2015 | 0 comments
 On occasion, it is necessary to troubleshoot Managed Software Delivery (MSD) detection rules. The following information may prove helpful to finding this information on both the NS and on a Unix, Linux and Mac (ULM) client computer.  For example, ...
Article by dougj | 17 Aug 2015 | 0 comments
In this article I will explain how to resolve the following error when trying to open the Altiris Profiler. Error: Abnormal Program Termination Error Detail:  System.InvalidOperationException: Failed to install schema: ...
Article by Sam Pace | 13 Aug 2015 | 2 comments
The attached file contains some example logs from a lab environment as well as some tips and tools for searching/viewing them.  This may be used as a baseline for gathering and interpreting logs on a production Mobility front-end.   Note: There ...
Article by adam_burner | 05 Aug 2015 | 0 comments
Step by step instructions for administrators and end-users on how to enroll a Windows 8.X device into Symantec Mobility. Windows 8.pdf (Managing Mobility, Symantec Mobility Device Management, Best Practice, Installing, Training, ...
Article by adam_burner | 29 Jul 2015 | 0 comments