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A. Take a Backup of Database OR Follow the Disaster Recovery Steps for 12.1  http://www.symantec.com/docs/TECH160736   B. Symantec Endpoint Protection – How to cleanup excessive disk usage  This document describes the necessary steps ...
Article by Amit.eu | 22 Dec 2014 | 1 comment
Often times we deploy SEP 12.1 to clients and assume the components are functioning correctly. While the majority of the time this is true, it never hurts to spot check clients to ensure they're working as expected. Below are tests you can run for ...
Article by Brɨan | 25 Nov 2014 | 6 comments
Problem: Automation Tasks are in Queued or Pending state with "Waiting for the agent to get the task" message. Cause: The PectAgent (SMA in automation) does not get registered and tasks don't get executed ...
Article by Mauro Dalvit | 21 Nov 2014 | 0 comments
RAM drive (also called RAM disk) is a block of RAM (primary storage or volatile memory) that a computer's software is treating as if the memory were a disk drive (secondary storage). In some instances we have noticed that Deployanywhere ...
Article by Mauro Dalvit | 20 Nov 2014 | 3 comments
What is required to create such environment, where you will be able to receive mail notifications about Agent service crash from any of available managed endpoints via mail? This scenario is applicable for SMP 7.1.x and SMP 7.5.x 1. ...
Article by Igor Perevozchikov | 14 Nov 2014 | 0 comments
This article is in regards to the SMP Agent for Mac 7.x and Mac OS X 10 (Yosemite).  Symantec will release an early support statement for running the agent on Yosemite on or about November 4th. A full support statement is tentatively scheduled for ...
Article by dougj | 06 Nov 2014 | 3 comments
Table of Content Introduction Cleaning up the constants class Overview of the constants class Going deep: looking at the mime type handling code Mime type JSON output sample Adding new mime types support ...
Article by Ludovic Ferre | 03 Nov 2014 | 0 comments
 In some cases, the Activity Center in the NS/SMP console does not show an "Identification" section for computer resources.  The reason for this is that the Identification section is currently dependent on the presence of hardware ...
Article by dougj | 02 Oct 2014 | 0 comments
MIB Imports       Troubleshooting Tips SNMP Data Mapping Tables       Troubleshooting Tips Agentless Inventory Task       Troubleshooting Tips Troubleshooting       SNMPutilg.exe ...
Article by Joel Smith | 30 Sep 2014 | 1 comment
Network Discovery Task       Considerations       Task Results       Discovered Devices Reports       Resource Manager Network Discovery Task After all the preliminary work is done, it is simple to run a Network ...
Article by Joel Smith | 30 Sep 2014 | 0 comments