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I need a solution Is there a correct way to achieve this? We have a mulitple Site Server environemnt which we are about to use Deployment Solution. Our NS Server was made a Site ...
Forum Discussion by yabru | 21 Jun 2011 | 0 comments
I need a solution Hi All Service Desk experts! Is this easy or complicated? I'm trying to figure out how to enable our users to fill out their Satisfaction Survey when a ...
Forum Discussion by yabru | 20 Jun 2011 | 3 comments
I need a solution Hi All, Just having a look at the usual tasks we used to use in DS6.9 like Joining computers to a Domain... The configuration task worked fine when i chose to ...
Forum Discussion by yabru | 20 Jun 2011 | 0 comments
I need a solution Hi, If the SMP Server is a hosted server with only a 2mb link to it and we have configured all the usual Site Servers and enabled them to be Deployment Site ...
Forum Discussion by yabru | 13 Jun 2011 | 4 comments
I need a solution Hi Guys, Really need some help here....anyone been able to Route an email based on the Location or Department when a Incident is created via emai? By default ...
This issue has been solved
Forum Discussion by yabru | 06 Jun 2011 | 9 comments
I need a solution My first attempt at getting these to run on the same box failed, i havent done ay massive troubleshooting yet, but just thought i'd check if this should actually ...
Forum Discussion by yabru | 16 Mar 2011 | 4 comments
I need a solution Can anyone tell me if this is easily achievable? I would image so... Trying to organise our Service Desk so that when a Engineer receives an email to say that an ...
Forum Discussion by yabru | 07 Mar 2011 | 4 comments
I need a solution Please can someone also confirm if this is a bug or working as designed? When creating a standard report in Service Desk, we are trying to achieve the result ...
Forum Discussion by yabru | 01 Mar 2011 | 0 comments
I need a solution Can anyone confirm if this is a known bug or if this is working by design? If i go to our default console view, and choose to browse the computers via the Active ...
This issue has been solved
Forum Discussion by yabru | 28 Feb 2011 | 3 comments
I need a solution Guys, Is it just me, or is it not that 90% of our clients using Service Desk, want to see reports which give us the following information; Time to respond ...
Forum Discussion by yabru | 28 Feb 2011 | 5 comments