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Note: This is Pre-7.5 SP1 Documentation. Files and directories have changed in 7.5 SP1.  Following is a list of each component  of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component.  ...
Article by dougj | 15 Aug 2014 | 0 comments
To collect all available data from ULM machine for Inventory troubleshooting please do the following:   1. Collect information about agent and plug-ins: Run:aex-helper list all -f > /tmp/agent.info   2. Gather output for all ...
Article by dougj | 15 Aug 2014 | 0 comments
The following commands are used by the Unix, Linux and Mac Software Mangement Framework to gather native software information:   Platform Collector Info source Platform specific DataClass ...
Article by dougj | 14 Aug 2014 | 0 comments
In SMP 7, some computer resources are merging - sometimes into a single resource even though they have a different computer GUID. This may appear to be a shared guid issue but it is actually different. In this case, it is a 'shared mac address' ...
Article by dougj | 14 Aug 2014 | 0 comments
KeyName Key Value Description Resource Types Component/Solution Key Owner Versions Related KBs Ad_ipaddress   Printer Network Discovery 6   ...
Article by dougj | 14 Aug 2014 | 0 comments
One cause of NS/SMP computer resource merging is DNS scavenging. When DNS scavenging times are less frequent than the DHCP lease times, it is possible for a reverse nslookup to get stale data from a DNS cache rather than the 'live' data. In ...
Article by dougj | 13 Aug 2014 | 0 comments
ITMS 7.5 SP1 HF1 is available through SIM. It has the fix for the following issue: You can access the ITMS 7.5 SP1 HF1 release notes from the following location: Symantec™ IT Management Suite 7.5 SP1 HF1 powered by Altiris™ technology ...
Blog Entry by kedar_k | 21 Jul 2014 | 8 comments
IT Management Suite comprises of the following suites: Client Management Suite Asset Management Suite Server Management Suite The following table lists the solutions that are part of the different suites: Solutions of IT ...
Article by kedar_k | 26 Jun 2014 | 1 comment
Migration : A migration is when you install the latest version of the IT Management Suite solutions on a new server, and then migrate the data from the earlier ITMS solutions to the latest version of the application. Upgrade : An upgrade is ...
Blog Entry by kedar_k | 19 Jun 2014 | 0 comments
We're happy to announce today the general availability of ITMS 7.5 SP1. Some of the highlights for this release include: 1.   Server and Client-side platform support updates Notification Server support for Windows Server 2012 R2 ...
Blog Entry by hugo_parra | 02 Jun 2014 | 82 comments