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I have attached two template XML files (created on Windows Server 2008 R2) that can be imported into Performance Monitor on either the SMP Server or the SQL Server, in order to help identify potential bottlenecks.   1.  Right click "Data ...
Download by SK | 21 Jan 2014 | 0 comments
SIM should have a display language selector instead of relying on the users regional settings. (Endpoint Management, 7.0, 7.x, 7.x, Altiris Client Management Suite, 7.1, 7.5, 7.5, 7.x, 7.x, 7.x, 7.x, 7.x, 7.5, 7.5, 7.5, 7.5, 7.5, 7.5, 7.x, 7.5, ...
Idea by SK | 06 Dec 2013 | 0 comments
By default, reports and dashboards in IT Analytics (hosted by SQL Server Reporting Services) will run automatically when selected. This behavior can sometimes be problematic for environments with excessive amounts of data, resulting in increased load ...
Article by dprager | 22 Nov 2013 | 0 comments
For IT Analytics reports hosted by SQL Server Reporting Services (which include out-of-the-box reports and dashbaords) some users may experience extended wait times before the report is able to render, and in some cases the report may even fail or ...
Article by dprager | 22 Nov 2013 | 0 comments
Recently, it was observed that when using Servicedesk, clicking on the lightning bolt to edit a user caused the error below to appear: System.IO.FileLoadException: The located assembly's manifest definition does not match the assembly ...
Blog Entry by BRING | 29 Oct 2013 | 0 comments
One issue I face regularly with vendor products is detecting whether they are actually working or not.  A vendor service may be up, a process may be running, but this does not mean that the service is able to perform useful work. Whilst elaborate ...
Idea by ianatkin | 01 Oct 2013 | 0 comments
Servicedesk has the ability to process email messages and automatically generate incidents for technicians to work. This is very helpful in allowing end-users the ability to quickly send an email documenting a problem, and have a trouble ticket ...
Article by BRING | 26 Aug 2013 | 4 comments
I have seen several requests on the Connect site, where customers are attempting to save a particular report to a CSV file in an automated fashion. There are published ways to automate reports to be sent via email as HTML, or as plain text, but not as an ...
Article by dcudney | 03 Jul 2013 | 2 comments
Point Loma Nazarene University Thu, 09 May, 2013 - 10:00 - 14:00 PDT Location Point Loma ...
Event by adude | 09 May 2013 | 0 comments
This is a video overview of IT Analytics (in German.) Cube Reporting Dashboards Reports Key Performance Indicators Check out our YouTube Channel: ...
Video by fabian.szalatnay | 01 Apr 2013 | 1 comment