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I had to make instructions for a co-worker to deploy software to our managed computers.  This is just a basic set of instructions for uploading and deploying software.  I didn't get in to a lot of the advanced features.  If you need help at anytime, ...
Article by burndtjammer | 09 Sep 2014 | 0 comments
Note: This is Pre-7.5 SP1 Documentation. Files and directories have changed in 7.5 SP1.  Following is a list of each component  of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component.  ...
Article by dougj | 15 Aug 2014 | 0 comments
To collect all available data from ULM machine for Inventory troubleshooting please do the following:   1. Collect information about agent and plug-ins: Run:aex-helper list all -f > /tmp/agent.info   2. Gather output for all ...
Article by dougj | 15 Aug 2014 | 0 comments
The following commands are used by the Unix, Linux and Mac Software Mangement Framework to gather native software information:   Platform Collector Info source Platform specific DataClass ...
Article by dougj | 14 Aug 2014 | 0 comments
In SMP 7, some computer resources are merging - sometimes into a single resource even though they have a different computer GUID. This may appear to be a shared guid issue but it is actually different. In this case, it is a 'shared mac address' ...
Article by dougj | 14 Aug 2014 | 0 comments
KeyName Key Value Description Resource Types Component/Solution Key Owner Versions Related KBs Ad_ipaddress   Printer Network Discovery 6   ...
Article by dougj | 14 Aug 2014 | 0 comments
One cause of NS/SMP computer resource merging is DNS scavenging. When DNS scavenging times are less frequent than the DHCP lease times, it is possible for a reverse nslookup to get stale data from a DNS cache rather than the 'live' data. In ...
Article by dougj | 13 Aug 2014 | 0 comments
Dear Symantec, Using SMP 7.1 SP2. When we import ULM computers via the CSV File Template, we fill in the "Name", "Root Name", "Root Password", "Root Prompt", "User Name", "User Password" ...
Idea by QuietLeni | 23 Jul 2014 | 0 comments
Dear Symantec, I am familiar with the Agent Push process in the Console and have done this many times. I like the ability to set up a user that can install the Agent on a PC and thought that this was the same method for pushing the Agent onto a ULM ...
Idea by QuietLeni | 23 Jul 2014 | 0 comments
ITMS 7.5 SP1 HF1 is available through SIM. It has the fix for the following issue: You can access the ITMS 7.5 SP1 HF1 release notes from the following location: Symantec™ IT Management Suite 7.5 SP1 HF1 powered by Altiris™ technology ...
Blog Entry by kedar_k | 21 Jul 2014 | 8 comments