One of my customer reported a problem that caused one of their child nothing server to run at 100% CPU and consume almost all memory (out of 32GiB available).
I first looked at the timing (it was reported last Friday) and I thought this was possibly ...
Based on demand I have updated both the PatchAutomation [1] and ZeroDayPatch [2]downloads with a few additional features that allow the user to better control which bulletins are handle and how to invoke the tools.
Here are the new feature command ...
A new symantec.pl.xml file was released today and added to the ns7pl tree.
Here are the addition to the Solution tree and links to the revision:
Revision: 8737de84ed8c
Author: Ludovic FERRE < ludovic@15-cloud.fr >
Date: Mon ...
I am looking inside w3wp.exe process dumps right now and I wanted to document here some interesting and important steps to get WinDbg up and running, and returning interesting results (in order)!
General setup:
set ...
I have a customer that has some problems with one of three child servers, with some serious memory consumption there going from 2 GiB for TaskManagement, ~2.5GiB for AeXSvc and anything above that (sometimes 5GiB+) for the Altiris-NS-Agent.
This is ...
Update! Added the Dataclass and Filters top level items as they also needed fixing. Also I added a reference to my original SP1 to SP2 upgrade post, with steps for fixing the issue [1].
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I attended an upgrade for a customer installing ...
Today, I'd like to re-introduce a rare (endangered?) specie of owl: Sam.
As brightly advertised here Sam is not a random name, as it stands for Scalable Active Management. Now if you have worked with Altiris you probably know of ...
I have a customer that is using the Connector Solution (in 6.0 and 7.x) to import users, group and parameters into their CMDB's for various business reasons.
Over time their import data has grown and so has the process time, to some extremes: ...
The Symantec product listing xml was updated Monday.
Here are the information we have from it:
File name: symantec_v2.pl.xml
File hash: 3e447dd07844f9fad531a3240215a11b
File date: 2013-01-18 15:37
File size: ...
I just finished a remote session with a customer that found a computer from the database that is not sending data back.
I had received the log files yesterday and the log viewer was all red and blue. Upon inspection it was clear that the agent COM ...