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Symantec has created the following process to identify Unix, Linux and Mac (ULM) computers that are vulnerable to the Bash Shellshock bug. Description The process uses a custom inventory script that can be ran on ULM clients. A zipped file is ...
Article by dougj | 03 Oct 2014 | 1 comment
 In some cases, the Activity Center in the NS/SMP console does not show an "Identification" section for computer resources.    The reason for this is that the Identification section is currently dependent on the presence of hardware ...
Article by dougj | 02 Oct 2014 | 0 comments
Note: This is Pre-7.5 SP1 Documentation. Files and directories have changed in 7.5 SP1.  Following is a list of each component  of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component.  ...
Article by dougj | 15 Aug 2014 | 0 comments
To collect all available data from ULM machine for Inventory troubleshooting please do the following:   1. Collect information about agent and plug-ins: Run:aex-helper list all -f > /tmp/agent.info   2. Gather output for all ...
Article by dougj | 15 Aug 2014 | 3 comments
The following commands are used by the Unix, Linux and Mac Software Mangement Framework to gather native software information:   Platform Collector Info source Platform specific DataClass ...
Article by dougj | 14 Aug 2014 | 0 comments
In SMP 7, some computer resources are merging - sometimes into a single resource even though they have a different computer GUID. This may appear to be a shared guid issue but it is actually different. In this case, it is a 'shared mac address' ...
Article by dougj | 14 Aug 2014 | 0 comments
KeyName Key Value Description Resource Types Component/Solution Key Owner Versions Related KBs Ad_ipaddress   Printer Network Discovery 6   ...
Article by dougj | 14 Aug 2014 | 0 comments
One cause of NS/SMP computer resource merging is DNS scavenging. When DNS scavenging times are less frequent than the DHCP lease times, it is possible for a reverse nslookup to get stale data from a DNS cache rather than the 'live' data. In ...
Article by dougj | 13 Aug 2014 | 0 comments
Merging is based on resource key names and values. Unix, Linux and Mac (ULM) systems that have even a single matching resource key name and value combination will merge. Typical causes are: Common mac addresses from virtualization software or ...
Article by dougj | 02 May 2014 | 0 comments
  The following describes how the values for the resource keys are created on Mac clients. Run ' aex-helper info resource ' on any Unix, Linux or Mac client that has the SMP agent installed to see the resource keys and their values ...
Article by dougj | 06 Sep 2013 | 0 comments