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 On occasion, it is necessary to troubleshoot Managed Software Delivery (MSD) detection rules. The following information may prove helpful to finding this information on both the NS and on a Unix, Linux and Mac (ULM) client computer.  For example, ...
Article by dougj | 17 Aug 2015 | 0 comments
Importing Symantec Endpoint Protection Compliance Data into Altiris. We saw an opportunity to gain better insight into what was going on with computers in SEP by bringing the SEP compliance data into Altiris where it could be reported on and ...
Article by JaSkarstedt | 29 Jul 2015 | 0 comments
One of the hardest tasks of an Altiris Administrator is maintaining agent coverage across the estate by ensuring all machines are managed and remain managed. This article will provide a brief guide on how to extend the AD import to include the pwdLastSet ...
Article by DGrice | 22 Jul 2015 | 1 comment
We've all run into this problem at some point - Maybe I have trial licenses I'm trying to remove, or my old licenses aren't letting the new licenses import.  How does an administrator solve this problem? Before we begin, let's ...
Article by JBroniec | 21 Jul 2015 | 0 comments
I created this process to collect the startup programs in Windows. It's very easy you need change only the guid data class. Good Look WMI vbs ...
Article by Rafaelnsilva | 26 Jun 2015 | 0 comments
Symantec only provides custom VBS examples with Inventory Solution 7.x, and the 6.x examples are a mixture of XML & VBS.  As there are no examples on how to create a CMD custom inventory file, I thought I would take the opportunity whilst on site ...
Article by SK | 24 Jun 2015 | 0 comments
I am often busy creating custom reports on asset and inventory data in plain T-SQL. Each time I want to join a resource to a different resource I have to lookup the ResourceAssociationTypeGuid. (eg. inner join ResourceAssociation on ...
Article by LCode | 26 May 2015 | 0 comments
Tasks have an advanced option to collect output data. This data is what would appear on the client computer's screen if one were watching the task execute real-time or if one manually executed the task in a shell window. The option is found on the ...
Article by dougj | 23 Apr 2015 | 0 comments
The Unix, Linux and Mac (ULM) Client Task Agent does the following for a Unix Shell Run Script task: 1.       Create a temporary file containing the text of the script at path: /opt/altiris/notification/basetasks/var/script.xxxxxxx/script.  2. ...
Article by dougj | 13 Apr 2015 | 0 comments
Whenever there are issues where Symantec Management Agent crashes, a user can follow the steps below to collect the crash dumps and further send it to Symantec Support for further analysis. ADPlus.vbs (ADPlus) is a tool from Microsoft Product ...
Article by MS_ITMS | 09 Apr 2015 | 0 comments