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I had to make instructions for a co-worker to deploy software to our managed computers.  This is just a basic set of instructions for uploading and deploying software.  I didn't get in to a lot of the advanced features.  If you need help at anytime, ...
Article by burndtjammer | 09 Sep 2014 | 0 comments
Note: This is Pre-7.5 SP1 Documentation. Files and directories have changed in 7.5 SP1.  Following is a list of each component  of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component.  ...
Article by dougj | 15 Aug 2014 | 0 comments
To collect all available data from ULM machine for Inventory troubleshooting please do the following:   1. Collect information about agent and plug-ins: Run:aex-helper list all -f > /tmp/agent.info   2. Gather output for all ...
Article by dougj | 15 Aug 2014 | 0 comments
The following commands are used by the Unix, Linux and Mac Software Mangement Framework to gather native software information:   Platform Collector Info source Platform specific DataClass ...
Article by dougj | 14 Aug 2014 | 0 comments
In SMP 7, some computer resources are merging - sometimes into a single resource even though they have a different computer GUID. This may appear to be a shared guid issue but it is actually different. In this case, it is a 'shared mac address' ...
Article by dougj | 14 Aug 2014 | 0 comments
KeyName Key Value Description Resource Types Component/Solution Key Owner Versions Related KBs Ad_ipaddress   Printer Network Discovery 6   ...
Article by dougj | 14 Aug 2014 | 0 comments
One cause of NS/SMP computer resource merging is DNS scavenging. When DNS scavenging times are less frequent than the DHCP lease times, it is possible for a reverse nslookup to get stale data from a DNS cache rather than the 'live' data. In ...
Article by dougj | 13 Aug 2014 | 0 comments
Inventory rules (also known as detection rules) are used on Managed Deliveries to ensure a software release (or SP or update) is applicable or installed. The feature was introduce in the 6.2 version of Patch Management and allowed Altiris to ensure ...
Article by Ludovic Ferre | 05 Aug 2014 | 0 comments
IT Management Suite comprises of the following suites: Client Management Suite Asset Management Suite Server Management Suite The following table lists the solutions that are part of the different suites: Solutions of IT ...
Article by kedar_k | 26 Jun 2014 | 1 comment
One thing that is always in my list of saved SQL queries is the ability to search for a piece of software via Add Remove Programs. This is found in the table [Inv_AddRemoveProgram]. With this you can find many objects and open up many reporting ...
Article by TeleFragger | 25 Jun 2014 | 0 comments