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Background:  We recently had a hard drive that was showing signs of failing.  User data partition wasn’t unlocking automatically (the data could therefore not be copied off) and the recovery keys weren’t working when using an e-sata hard drive dock but ...
Article by burndtjammer | 05 Apr 2016 | 0 comments
It can be helpful to run reports of the membership of any filter as reports offer you the ability to add in additional data as well as export them to CSV for further processing.  Here is one way to do that: Make a report that lists all of ...
Article by JaSkarstedt | 01 Apr 2016 | 2 comments
As we all know, Deployment Server only allows a computer to be a member of one computer group (I believe GSS 3.0 may well resolve this issue), which means that you may find that the computers that you need to target with a special job are located within ...
Article by SK | 01 Mar 2016 | 0 comments
Hello all, Whilst creating DS training materials (I only had a 6.1 copy and DS 6.9 SP6 still has the SP5 documentation so I had to create up-to-date material) I found a change in SP6 that maybe of use to some of you.  In the 6.1 material and also ...
Article by SK | 20 Jan 2016 | 2 comments
Mac Managed Software Delivery now includes Detection or Compliance rules. Often, it is helpful to verify the packages installed on mac clients. The default command is to find the package name, then run 'pkgutil ---pkginfo <pkg name>'. ...
Article by dougj | 20 Jan 2016 | 2 comments
If you find it difficult to identify patch categories within the Symantec Patch Management reports this article may be of help. I will not discuss the SQL side of the store procedures as this is built-in store procedures that I have used to add the patch ...
Article by RufusS | 06 Jan 2016 | 0 comments
Rolling out software is a tricky business. Any change, whether a major software release or a security patch, runs the risk of impacting user productivity. In order to manage this risk, IT administrators often choose to expose software changes to their ...
Article by Darren Collins | 15 Dec 2015 | 12 comments
I have not seen any discussions about staffing Altiris Infrastructure, so let me bring my view for others. Managing Desktop Users is one of the most challenging activities in IT world. Improper (usually insufficient) personnel may result in ...
Article by Jan Trnka | 04 Dec 2015 | 2 comments
The aex-helper utility has an option to uninstall the SMP Agent for Unix, Linux and Mac (ULM). Examples of using this command follow.  aex-helper uninstall all -s  - shows solutions that are available for uninstallation. Does not uninstall ...
Article by dougj | 03 Dec 2015 | 0 comments
This Article takes you through the steps to import data from the SEP DB into the Altiris CMDB. Then how to use that data to ensure you have matching agent coverage in SEP and Altiris and that both agents are healthy. Prerequisite The Altiris ...
Article by DGrice | 13 Nov 2015 | 1 comment