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I often like to quote Mark Twain "It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so.". This is true for many areas of life, and just as true with IT and Altiris ...
Download by Ludovic Ferre | 22 May 2015 | 0 comments
Recently, it was discovered that Workflow (and by association Servicedesk) has a SQL view that, in its original form, when accessed, takes unnecessary  time to complete.  The view in question is the “UserReferenceIDLookup” view, and is used when users ...
Download by BRING | 27 Mar 2015 | 2 comments
Introduction A few years ago, I posted to Symantec Connect our vbscript which triggers an audited Windows Update at the close of our computer build process. http://www.symantec.com/connect/downloads/vbscript-windows-updates The critical ...
Download by ianatkin | 26 Feb 2015 | 0 comments
Today's download is one I use a lot. It's a script which converts a text file containing raw T-SQL to a format more readily consumed by programming code. I do a lot of task automation that embeds T-SQL, and this little script is  ...
Download by ianatkin | 26 Jan 2015 | 1 comment
I needed a filter that listed only devices that registered today, and cooked up the attached filter (based largely on the "Agents installed in the last N days" report.  This filter can easily be modified to show devices that registered 2 days ...
Download by Preppietechie | 19 Dec 2014 | 2 comments
This content was delivered to the Chicago Endpoint Management User Group on Friday, November 21, 2014.  Topics include: Getting Started Platform Migration Support Best Practice for Planning & Implementation Migrating to ...
Download by JBroniec | 21 Nov 2014 | 0 comments
Credit to ArturoDFW for pointing me in the right direction on this one with his post on Missing report Windows Compliance by Computer - Details in NS7 . I needed a way to get the "Windows Compliance by Bulletin" report to only show ...
Download by Preppietechie | 21 Nov 2014 | 0 comments
Introduction Symantec provides an Administrator Software Development Kit (ASDK) that contains standard method to access or create some of the Symantec Management Platform and Solutions items programatically. But from time to time customers or ...
Download by Ludovic Ferre | 30 Oct 2014 | 1 comment
Problem description The Symantec Management Platform and related infrastructure systems, namely the Site Servers, can fail to operate normally when the server do not have access to the Internet for extended period of times [1][4]. For the SMP ...
Download by Ludovic Ferre | 30 Oct 2014 | 0 comments
I had two challanges when creating this script for the installation of the Altiris Agent during client staging. 1. Latest version - When using images it can easily happen that you have an old Altiris Agent installed. And especially in the ...
Download by Stefan S. | 06 Aug 2014 | 1 comment