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Recently, it was discovered that Workflow (and by association Servicedesk) has a SQL view that, in its original form, when accessed, takes unnecessary  time to complete.  The view in question is the “UserReferenceIDLookup” view, and is used when users ...
Download by BRING | 27 Mar 2015 | 1 comment
Migrating and Upgrading to IT Management Suite 7.6 Migration : A migration is when you install the latest ...
Blog Entry by kedar_k | 03 Mar 2015 | 0 comments
summary Announcing the availability of ITMS 7.5 SP1 HF5. This release is available through SIM and contains fixes for the following components: Deployment Solution ...
Blog Entry by hugo_parra | 07 Jan 2015 | 0 comments
summary Announcing the availability of ITMS 7.5 SP1 HF4. This release is available through SIM and contains a number of fixes for the following components: Symantec ...
Blog Entry by hugo_parra | 20 Nov 2014 | 7 comments
Symantec: Wood st, London UK Wed, 26 November, 2014 - 9:30 - 17:30 GMT In partnership with ...
Event by Richard_Combes | 23 Oct 2014 | 8 comments
ITMS 7.5 SP1 HF1 is available through SIM. It has the fix for the following issue: You can access the ITMS 7.5 SP1 HF1 release notes from the following location: Symantec™ IT Management Suite 7.5 SP1 HF1 powered by Altiris™ technology ...
Blog Entry by kedar_k | 21 Jul 2014 | 8 comments
This Attachment contains the list of tables and the dataclasses for the 7.1 and 7.5 software managment solution.  You can check the values in the table using the following query select * from [table name] Instead of the table name use the ...
Download by Gavin Sanish | 11 Jun 2014 | 0 comments
We're happy to announce today the general availability of ITMS 7.5 SP1. Some of the highlights for this release include: 1.   Server and Client-side platform support updates Notification Server support for Windows Server 2012 R2 ...
Blog Entry by hugo_parra | 02 Jun 2014 | 83 comments
Hello all, Today I ran into the above mentioned problem whilst trying to perform a clean install of ITMS 7.5, so I thought I would share what worked and what didn't. Windows 2008 SP1 R2 with SQL 2012 SP1. SQL was initially configured for ...
Blog Entry by SK | 20 Mar 2014 | 0 comments
I have attached two template XML files (created on Windows Server 2008 R2) that can be imported into Performance Monitor on either the SMP Server or the SQL Server, in order to help identify potential bottlenecks. 1.  Right click "Data ...
Download by SK | 21 Jan 2014 | 0 comments