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Dear Symantec, Thank you so much for the really useful document which describes the long list of "Point fixes For ServiceDesk 7.5 SP1": http://www.symantec.com/docs/TECH212326 The thing is, I recently applied a load of the point ...
Idea by QuietLeni | 16 Sep 2014 | 0 comments
There needs to be a way to distinguish ServiceDesk Workers from users in ServiceDesk so that when searching for a worker to reassign a ticket to it only shows workers. There's been a lot of times when a ticket is accidentally reassigned to the wrong ...
Idea by Aryanos | 17 Dec 2013 | 0 comments
SIM should have a display language selector instead of relying on the users regional settings. (Endpoint Management, 7.0, 7.x, 7.x, Altiris Client Management Suite, 7.1, 7.5, 7.5, 7.x, 7.x, 7.x, 7.x, 7.x, 7.5, 7.5, 7.5, 7.5, 7.5, 7.5, 7.x, 7.5, ...
Idea by SK | 06 Dec 2013 | 0 comments
It would be great if one could search the tree (on the left hand side) under Settings / All Settings in the SMP. It would save time when locating specific areas / settings / policies. As this area if not visited that often one tends to forget where ...
Idea by Klim_Belchev | 05 Nov 2013 | 5 comments
There is no ability to add mulitple files at once to the Incidents Attachment web part on the process pages. You currently have to click the Add Attachments button -> form pops up _> select the file and hit Save -> form closes. Can an ...
Idea by Aryanos | 08 Oct 2013 | 0 comments
When clicking task and process action links in Process Manager the form opens up in a virtual window. Can we please have a checkbox to toggle whether to open it in the virtual window or in a browser window? When creating custom workfows with multiple ...
Idea by Aryanos | 10 Sep 2013 | 0 comments
Hi, I am developing a workflow for our customer recently and require to use the NSWebservice to achieve certain requirement. During the development, I will need to spend some time to trial and error to figure out which components to use and their ...
Idea by Kendrick82 | 23 Aug 2013 | 0 comments
It looks like the language table in the ProcessManager database is empty. In the user screen, the drop down list "Language" from the Process manager settings tab is empty untill this table is populated. (Endpoint Management, 7.1, 7.x, ...
Idea by Fabrice B M Raud | 07 May 2013 | 0 comments
It would be nice to have a step by step video on how to install workflow designer onto a client computer preferably win7 so that I don't have to login to the server to create workflows.  I can't seem to find any guides that detail this out step ...
Idea by SonicGT | 23 Apr 2013 | 2 comments
Dear Symantec, I am using the Workflow 7.1 SP2 WebServices Generator against the NSWebService to generate the "Get Resource Component" Method. This and other components get created against the methods and all seems to be good. However, ...
Idea by QuietLeni | 19 Apr 2013 | 2 comments