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Table of content Introduction Usage Document history Version 1 Version 2 References Introduction: IIS log files can contain a lot of interesting data for various troubleshooting ...
Download by Ludovic Ferre | 07 Jan 2014 | 0 comments
The Deployment Solution Agent (7.x) comes in as an all or nothing bundle. Once installed the agent will run all of its tasks whenever it finds it suitable, without giving administrators a chance to control what should or should not be done. The iLO ...
Blog Entry by Ludovic Ferre | 18 Nov 2013 | 0 comments
The Symantec product listing xml was updated Monday. Here are the information we have from it: File name:  symantec_v2.pl.xml File hash:  3e447dd07844f9fad531a3240215a11b File date:  2013-01-18 15:37 File size: ...
Blog Entry by Ludovic Ferre | 23 Jan 2013 | 0 comments
I was on a Webex with a customer a few week ago because they had a serious issue with the SMP console being very slow. It's one of my customer, so I was a little surprised given we implemented quite a few fixes. Anyhow, we double check and we ...
Blog Entry by Ludovic Ferre | 10 Dec 2012 | 1 comment
This evening I was asked whether I would recommand disabling IIS log file to make sure the SMP console runs as fast as possible. My answer was (and remains) a big NO. Do _not_ disable IIS logging. It contains a lot of good information on it (that I ...
Blog Entry by Ludovic Ferre | 21 Nov 2012 | 0 comments
Les solutions Symantec basée sur la "Symantec Management Plateform" peuvent être très gourmand en mémoire, et pour des serveurs en production (c'est a dire avec une charge de travaille - surtout au niveau des agents - d'au moins 100 ...
Article by Ludovic Ferre | 14 Nov 2012 | 0 comments
A customer of mine reported a problem editing Security Accounts and associating credentials with account, or account to roles. I had a look at the customer SMP logs and found that it was full of SqlExceptions. We had a remote session on this ...
Blog Entry by Ludovic Ferre | 12 Oct 2012 | 2 comments
This week I had a remote session to help a customer troubleshoot SQL Connectigvity issues. This was a ressurgence of an hold issue, namely the Client Message Dispatcher service would throw regular errors indicating that the Sql Connection is not ...
Blog Entry by Ludovic Ferre | 28 Jul 2012 | 0 comments
I have struggle a bit with my preferred tool to understand where the profiling data is stored these days, as it has changed quite a bit from the initial release of the tool in version 6.0 SP3 (this dates by quite a bit now). It started a few month ...
Blog Entry by Ludovic Ferre | 23 Jul 2012 | 2 comments
I have collected Symantec.pl.xml files since the beta in February 2009 and have a repository of 2.5 GiB of XML here at home. I am not devoting much time to the task to be completely honnest, as a shell script take care of verifying if a new file is ...
Blog Entry by Ludovic Ferre | 18 Jul 2012 | 0 comments