I need a solution I have a SEP 12 environment with two sites, which are replicated.  I have configured a weekly report to be emailed from the main site.  The backup site has this report ...

I need a solution Is there a newer version that supports Windows 8? Can I obtain the client install of the newer version without upgrading my server SEPM environment (i.e. leave it ...

I need a solution I have a client that is allowed to disable SEP, as it interferes with some of his work.  It keeps reenabling by itself.  What events can trigger this?   (I ...

I need a solution We have an internal file linked to from our internal intranet site that gets picked up by Download Insight.  Is there a way that I can submit this file to Symantec so ...

I need a solution We have a client that had SEP 11 and was upgraded to SEP 12.1 via an install EXE generated by the SEPM 12.1 console.  That client has two SEP icons which bring up ...

I need a solution Everytime I log into My Support, it redirects me to: https://mysupport.symantec.com/homeredirect.html   ...which fails.  How do I open a record for an ...

I need a solution We have a new SEP 12 SEPM server.  It is physically located near a SEP 11 LiveUpdate server that pulls definitions daily.  Can the SEP 12 SEPM server pull definitions ...

I need a solution Oracle just released a patch to fix a critical issue in Java 7.  We have the flawed version of Java on our SEP 12 SEPM server.  Is it OK to apply the Oracle patch to ...