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There are several ways to gather inventory data for evaluation and troubleshooting purposes. Any or all of the following methods may be used. 1. Capture copies of NSE files  It is possible to capture copies of the NSE file(s) being sent to ...
Article by dougj | 19 Jan 2015 | 0 comments
The Client Task Agent Command Line Utility The actual binary can be found in the ‘/opt/altiris/notification/ctagent/bin’ directory. A link to aex-cta is found in the ‘/usr/bin’ directory, which is in most Unix, Linux and Macintosh path ...
Article by dougj | 19 Jan 2015 | 0 comments
As of the Agent for Unix, Linux and Mac (ULM) 7.1, it is possible to configure which resource keys to ignore during generation of NSE events. This allows for exclusion of any values that would cause a conflict in a given environment. (An NSE event is ...
Article by dougj | 16 Jan 2015 | 0 comments
In some circumstances, it may be necessary to assign a new resource guid value to a Unix, Linux or Mac (ULM) client. This is typical in the case of merged computer resources in the NS console and two or more clients are assigned the same guid.    ...
Article by dougj | 16 Jan 2015 | 0 comments
Inventory tasks and policies include rules based on a default set of file extensions. These extensions are pre-defined in the Symantec_cmdb. In order to create a rule for a file extension that is not currently available in an inventory rule, the ...
Article by dougj | 16 Jan 2015 | 0 comments
SSE is a collection of reports commonly used by Backline support and Sustained Engineering. They are very useful for monitoring, administering and troubleshooting. An example can be seen at link below: (ITMS 7.5 - Checking Agent Plug-ins versions via ...
Article by Mauro Dalvit | 13 Jan 2015 | 0 comments
Introduction Script Tasks in Altiris 7.x have 2 types of Tokens available. The more well know token type can be found in the 7.x Symantec Management Console under Settings > Deployment > Tokens. These tokens provide data to the script at run ...
Article by m.taylor | 09 Jan 2015 | 3 comments
Software inventory consists of at least two types of details. They are:  File details – provides basic file information, i.e., name, size, location, version, etc. Software component details – Allows for managing software products in the ...
Article by dougj | 04 Dec 2014 | 2 comments
REQUIREMENTS Create a deployment job that first detects whether the targeted Windows machine is 32 or 64 bit then initiates the appropriate installer. OBSTACLES Unlike DS 6.9, there are no built in conditions on client jobs in 7.x, ...
Article by Ed Frost | 26 Nov 2014 | 1 comment
Introduction This articles contains a lot of data relating to all things reporting within ITMS. This article is meant to help you browse through reports by Product, or search the article to find the report you are looking for. The location of the ...
Article by Joel Smith | 26 Nov 2014 | 0 comments