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The aex-helper utility has an option to uninstall the SMP Agent for Unix, Linux and Mac (ULM). Examples of using this command follow.  aex-helper uninstall all -s  - shows solutions that are available for uninstallation. Does not uninstall ...
Article by dougj | 03 Dec 2015 | 0 comments
The Unix, Linux and Mac ( ULM ) agent install page in  SMP  console has a button to " Import computers from a selected file". This button is a blue arrow point to a white  rectangle. Corresponding to this, is a link on the same page ...
Article by dougj | 18 Sep 2015 | 0 comments
After upgrading to SMP & Inventory Solution 7.6 HF4, the Inventory Solution Plug-in Upgrade policy incorrectly indicates that Unix, Linux and Mac (ULM) computers need to upgrade the inventory plug-in. The filter applied by default to this policy is ...
Article by dougj | 18 Sep 2015 | 0 comments
When installing the SMP agent for Mac, the installation fails or displays an expired certificate message. This affects only the SMP Agent for Mac 7.5 SP1+. It does not affect any 7.6 versions. When running the agent install from a command line, the ...
Article by dougj | 26 Aug 2015 | 0 comments
 On occasion, it is necessary to troubleshoot Managed Software Delivery (MSD) detection rules. The following information may prove helpful to finding this information on both the NS and on a Unix, Linux and Mac (ULM) client computer.  For example, ...
Article by dougj | 17 Aug 2015 | 0 comments
To force a Unix, Linux or Mac (ULM) managed client to recreated software component data, do the following:  1. In the NS console, create or edit an inventory task or policy with the following options (the process and options are the same ...
Article by dougj | 25 Jun 2015 | 0 comments
As of SMP 7.6, the NS Agent for Mac includes a native pkg file to install the agent. This method is in addition to the previous methods of installing the NS Agent for Mac using a bootstrap or the native package files. One purpose for providing ...
Article by dougj | 21 May 2015 | 1 comment
Installation of the NS Agent for ULM (and likely windows clients, as well) fails even when SSL/HTTPS is not configured on the NS/SMP server.  This applies to installations done from the NS console and by manually running an installation package or ...
Article by dougj | 12 May 2015 | 0 comments
Tasks have an advanced option to collect output data. This data is what would appear on the client computer's screen if one were watching the task execute real-time or if one manually executed the task in a shell window. The option is found on the ...
Article by dougj | 23 Apr 2015 | 0 comments
The Unix, Linux and Mac (ULM) Client Task Agent does the following for a Unix Shell Run Script task: 1.       Create a temporary file containing the text of the script at path: /opt/altiris/notification/basetasks/var/script.xxxxxxx/script.  2. ...
Article by dougj | 13 Apr 2015 | 0 comments