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Merging is based on resource key names and values. Unix, Linux and Mac (ULM) systems that have even a single matching resource key name and value combination will merge. Typical causes are: Common mac addresses from virtualization software or ...
Article by dougj | 02 May 2014 | 0 comments
This article provides an overview of the Mac OS X Directory Editor and associated dscl command line utility. It includes examples of using the Symantec Management Platform’s Custom Inventory for Mac to gather this directory data. This article is ...
Article by dougj | 28 Feb 2014 | 0 comments
Short answer : Disabling the Mac root user via the Directory Utility app or equivalent command line has no affect on the SMP Agent for Mac installation or subsequent functionality. Long answer : The Mac OS X Directory Utility, located ...
Article by dougj | 25 Feb 2014 | 0 comments
In some cases, it is helpful to reinstall the SMP Agent for Unix, Linux and Mac without uninstalling the currently installed agent. Following is a description of two methods for overwriting the existing agent. Note: In most cases it is preferable to ...
Article by dougj | 24 Feb 2014 | 3 comments
Certain Unix, Linux and Mac (ULM) agent data that was in clear text in previous versions has been encrypted in 7.5.  Among the data that is now encrypted are the package codebase and policy xml files, which are useful for troubleshooting purposes. This ...
Article by dougj | 24 Feb 2014 | 1 comment
  The following describes how the values for the resource keys are created on Mac clients. Run ' aex-helper info resource ' on any Unix, Linux or Mac client that has the SMP agent installed to see the resource keys and their values ...
Article by dougj | 06 Sep 2013 | 0 comments
Working with WMIC to Gather Inventory Data Microsoft’s wmic is a great little utility for quickly querying WMI classes. It is a very practicial tool for validiting Inventory Solution data. Following are a few insights and a batch file.   ...
Article by dougj | 10 Dec 2012 | 0 comments
This is a how to video on installing the SMP Agent for Mac, Unix, and Linux using a push install from the SMP console. In this video, you will see how to set up the prerequisites and ...
Video by dougj | 21 Nov 2012 | 6 comments
This is a how to video on installing the SMP Agent for Mac, Unix, and Linux using the bootstrap file. In this video, you will see how to set up the prerequisites, push the bootstrap ...
Video by dougj | 21 Nov 2012 | 1 comment
The Symantec NS/SMP Agent for Unix and Linux v7.x requires full root privileges to run correctly. Modifying or reducing the root user privileges is unsupported and may cause the agent to fail, hang or stall during various processes including: ...
Article by dougj | 10 Aug 2012 | 0 comments