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If you find it difficult to identify patch categories within the Symantec Patch Management reports this article may be of help. I will not discuss the SQL side of the store procedures as this is built-in store procedures that I have used to add the patch ...
Article by RufusS | 06 Jan 2016 | 0 comments
I have collected several useful reports, which are not available out-of-box, but could help you to maintain Patch Configuration in your environment. Reports are from several contributors and KB articles referred later. I have attached XML from ...
Article by Jan Trnka | 16 Dec 2015 | 0 comments
Most Managers like Dashboards, since they can understand high level summary pretty quickly. I have investigated on Patch Management Compliance Dashboard, since I did not trust numbers I could see. I am talking about dashboard you can see at: ...
Article by Jan Trnka | 14 Dec 2015 | 0 comments
I have not seen any discussions about staffing Altiris Infrastructure, so let me bring my view for others. Managing Desktop Users is one of the most challenging activities in IT world. Improper (usually insufficient) personnel may result in ...
Article by Jan Trnka | 04 Dec 2015 | 2 comments
Once you create a software update policy especially for patch deployment to include the Microsoft updates, it is a bit difficult to add or remove updates by going to the policy directly. Here is a way how you can do that. For eg: you have created a ...
Article by MANUSHYAN | 28 Oct 2015 | 0 comments
Symantec Agent fails to install. Error: Install failed. Error message: Failed to run action: InstallCommonDll Issue: Symantec Agent installation fails and will throw an error message In the client machine, check the Symantec ...
Article by MANUSHYAN | 20 Oct 2015 | 2 comments
Symantec Agent fails to register: Error: “HTTP Request Failed: No connection could be made because the target machine actively refused it” Issue: The agent installation is successful but the Symantec Management Agent doesn’t register to the ...
Article by MANUSHYAN | 20 Oct 2015 | 2 comments
The general steps to configure patch management for Windows are: Install software update plugin --> Configure software update plugin --> Windows Patch remediation settings --> Import channels --> Select vendors and softwares --> Import ...
Article by yang_zhang | 01 Sep 2015 | 0 comments
Continuing our commitment to help users get the most value out of the Endpoint Management solutions, our product teams are now sponsoring twelve groups on Connect. In these groups, you will find the best how to videos, articles, and product extensions ...
Article by meggie_woodfield | 01 Jul 2015 | 3 comments
Whenever there are issues where Symantec Management Agent crashes, a user can follow the steps below to collect the crash dumps and further send it to Symantec Support for further analysis. ADPlus.vbs (ADPlus) is a tool from Microsoft Product ...
Article by MS_ITMS | 09 Apr 2015 | 0 comments