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Whenever there are issues where Symantec Management Agent crashes, a user can follow the steps below to collect the crash dumps and further send it to Symantec Support for further analysis. ADPlus.vbs (ADPlus) is a tool from Microsoft Product ...
Article by MS_ITMS | 09 Apr 2015 | 0 comments
How to search a software update in patch remediation center using the advisory name? SMP 7.1 is pretty good enough to search for software bulletins if you know the bulletin name. What if you don’t know the bulletin name and all you have is the ...
Article by KESH MAN | 18 Mar 2015 | 1 comment
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Decentralized Administration of Patch Management (Presentation) Presenter: Andrew Boone, Intuitive The video for this session will be posted soon. Check back for the ...
Article by AndyN | 06 Mar 2015 | 0 comments
Through March 1 2015, Symantec Patch Solution supports the following vendors and applications: Vendor Product 7-Zip 7-Zip 3 7-Zip 7-Zip 4 7-Zip 7-Zip 9 Adobe Systems ...
Article by hugo_parra | 19 Feb 2015 | 1 comment
This article contains some cases about problems in CEM environment, where you can find their root cause and possible solution for your case. Note!: All these description steps were done, using SMP 7.5 SP1 release build ! ...
Article by Igor Perevozchikov | 29 Jan 2015 | 0 comments
What is basically required to have SMP 7.5.x CEM functionality working via HTTPs using self-signed or non self-signed certificates Probably this information will be useful to know, if you're going to setup CEM in your environment. ...
Article by Igor Perevozchikov | 29 Jan 2015 | 7 comments
What is required to create such environment, where you will be able to receive mail notifications about Agent service crash from any of available managed endpoints via mail? This scenario is applicable for SMP 7.1.x and SMP 7.5.x 1. ...
Article by Igor Perevozchikov | 14 Nov 2014 | 0 comments
Symantec has created the following process to identify Unix, Linux and Mac (ULM) computers that are vulnerable to the Bash Shellshock bug. Description The process uses a custom inventory script that can be ran on ULM clients. A zipped file is ...
Article by dougj | 03 Oct 2014 | 1 comment
Attached is a report that will provide a list of all of the software updates that are downloaded and staged by the Patch Managment Solution, but are disabled without being superseded.  To import this report right click on the folder you want to ...
Article by eglismann | 26 Aug 2014 | 1 comment
Attached is an excel sheet with the mappings for the following Tables>Columns>Solution Views>Tables>Columns>Solution Stored Procedures>Tables>Solution Functions>Tables>Solution All of these were created on ...
Article by eglismann | 26 Aug 2014 | 2 comments