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ITMS 7.5 SP1 product documentation links are as follows: Suite-level documents Location IT Management Suite 7.5 SP1 IT Management Suite Release Notes DOC7310 ...
Article by @nkit | 04 Jun 2014 | 0 comments
Dynamic Product Detection (DPD) is the method that Shavlik’s scan engine uses to determine what supported products are installed on the machine.  This tool was created for troubleshooting patch scan issues where Shavlik needs to know what is going on ...
Article by SK | 28 Mar 2014 | 0 comments
Short answer : Disabling the Mac root user via the Directory Utility app or equivalent command line has no affect on the SMP Agent for Mac installation or subsequent functionality. Long answer : The Mac OS X Directory Utility, located ...
Article by dougj | 25 Feb 2014 | 0 comments
Issue: The scheduled Windows System Assessment Scan Policy or Task for PatchManagement Fails with Exit code 7 Error: The error can be located here C:\ProgramData\Symantec\Symantec Agent\Logs   <event date='02/22/2014 ...
Article by JasonI | 25 Feb 2014 | 0 comments
Introduction: I recently release the first version of a Software Delivery trending tool for SMP [1]. With a few weeks of operations in production it is time to share some interesting result that are showing how useful the tool can be when it comes to ...
Article by Ludovic Ferre | 24 Feb 2014 | 0 comments
Introduction Design Implementation Conclusion References Introduction In a previous article [ 1 ] we learnt how to create a gauge-control to quickly review the patch compliance level for a server. How ...
Article by Ludovic Ferre | 17 Feb 2014 | 0 comments
SMP 7.5 includes a view called vSiteServices which maps the actual site servers computer guid to the site servers site services guid, allowing you to easily join this view to other database objects to provide a site server picture. As this view is ...
Article by SK | 17 Feb 2014 | 0 comments
The first query targets all computer resources and allows you to specify the byte size range as well as the percentage of available disk space. The second query only targets site servers.  It provide similar options as the first, but also allow you ...
Article by SK | 14 Feb 2014 | 1 comment
Question: Do we have a whitepaper/write-up on how to deploy a successful patch deployment solution in a low bandwidth environment? No, but it sounds like a good idea for one. In the interim, though: There are a lot of variables that ...
Article by MThrift | 12 Feb 2014 | 0 comments
When you go to "Manage > Organizational Views and Groups" and select either a Org View or an Org Group, if one or more Org Groups contain resources, the Organizational Group column will display the sub-group hierarchy as a single string ...
Article by SK | 10 Feb 2014 | 0 comments