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Symantec has created the following process to identify Unix, Linux and Mac (ULM) computers that are vulnerable to the Bash Shellshock bug. Description The process uses a custom inventory script that can be ran on ULM clients. A zipped file is ...
Article by dougj | 03 Oct 2014 | 1 comment
Attached is a report that will provide a list of all of the software updates that are downloaded and staged by the Patch Managment Solution, but are disabled without being superseded.  To import this report right click on the folder you want to ...
Article by eglismann | 26 Aug 2014 | 1 comment
Attached is an excel sheet with the mappings for the following Tables>Columns>Solution Views>Tables>Columns>Solution Stored Procedures>Tables>Solution Functions>Tables>Solution All of these were created on ...
Article by eglismann | 26 Aug 2014 | 2 comments
How to check Symantec Management Agent logs of client computer (and other things to do), within SMP Console using Real Time System Management solution   Case: Very often we need to perform analyze of logs on client ...
Article by Igor Perevozchikov | 01 Aug 2014 | 0 comments
ITMS 7.5 SP1 product documentation links are as follows: Documents Location IT Management Suite 7.5 SP1 Hotfix   IT Management Suite 7.5 SP1 HF1 Release Notes    DOC7555 ...
Article by @nkit | 04 Jun 2014 | 0 comments
Dynamic Product Detection (DPD) is the method that Shavlik’s scan engine uses to determine what supported products are installed on the machine.  This tool was created for troubleshooting patch scan issues where Shavlik needs to know what is going on ...
Article by SK | 28 Mar 2014 | 0 comments
Short answer : Disabling the Mac root user via the Directory Utility app or equivalent command line has no affect on the SMP Agent for Mac installation or subsequent functionality. Long answer : The Mac OS X Directory Utility, located ...
Article by dougj | 25 Feb 2014 | 0 comments
Issue: The scheduled Windows System Assessment Scan Policy or Task for PatchManagement Fails with Exit code 7 Error: The error can be located here C:\ProgramData\Symantec\Symantec Agent\Logs   <event date='02/22/2014 ...
Article by JasonI | 25 Feb 2014 | 0 comments
Introduction: I recently release the first version of a Software Delivery trending tool for SMP [1]. With a few weeks of operations in production it is time to share some interesting result that are showing how useful the tool can be when it comes to ...
Article by Ludovic Ferre | 24 Feb 2014 | 0 comments
Introduction Design Implementation Conclusion References Introduction In a previous article [ 1 ] we learnt how to create a gauge-control to quickly review the patch compliance level for a server. How ...
Article by Ludovic Ferre | 17 Feb 2014 | 0 comments