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I need a solution We are in the process of trying to move our file-shares and re-organize how our Clearwell data sources are structured.  In doing so, we need to move the collection ...
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Forum Discussion by PeterLw | 14 May 2015 | 2 comments
I need a solution Currently we're getting this error: “ Unable to save case. [#80112] Can not create, too many cases on 0.2.1.0, try again after deleting 1 cases.” I believe I read ...
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Forum Discussion by ODS Rob | 30 Apr 2015 | 5 comments
I need a solution Hello.  Does Clearwell Advanced Search have the ability to search a documents metadata?  More specifically, search entire corpus where document type is Word and author ...
This issue has been solved
Forum Discussion by tmurray1 | 03 Feb 2015 | 2 comments
I need a solution I'm in the process of installing Clearwell 7.1.3 for a client. I have all the documentation they've supplied including licenses etc. However, nowhere in any ...
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Forum Discussion by Andrew C | 29 Jan 2015 | 3 comments
I need a solution Hi, Looking for a bit of help. I need to search EV for a particular email sent to or from an external email, ie somebody@gmail.com . I know I can do this in the ...
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Forum Discussion by tad_17 | 13 Jan 2015 | 11 comments
I need a solution When deleting a Legal Hold Notification, is there a way to disable sending a "release" email to all custodians?  This is confusing to users as typically we ...
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Forum Discussion by CMB_HL | 06 Jan 2015 | 1 comment
I need a solution I am having difficulty searching for terms that contain an apostrophe in Clearwell.  For example, I want to look for the word "fed's" throughout the ...
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Forum Discussion by Rick McLuckie | 17 Nov 2014 | 3 comments
I need a solution Hi, I'm running Symantec Clearwell eDiscovery v7.1.2. I logged into Clearwell to release a number of custodians from a case but found that they had already been ...
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Forum Discussion by R.P.R. | 06 Nov 2014 | 1 comment
I need a solution Upon logging into (7.1.4) UI, my main dashboard has a popup window error.  Am also getting same window every time I open a case and am taken to the case home. ...
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Forum Discussion by Deepak Jindal | 06 Nov 2014 | 2 comments
I need a solution My team is new to Clearwell and need some advise on creating tag sets. There is a  "No Selection" default value created when adding a radio button ...
This issue has been solved
Forum Discussion by FTAN | 20 Oct 2014 | 1 comment