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We will like to have an automated alert feature that will send out an email notification when any of the clearwell service status changes from "running" to "stopped". This could be an enhancement of Commander utility. Yes, this ...
Idea by Anum | 22 May 2015 | 2 comments
I need a solution After trying to process a Hold collection the process finished but get this error: [#80000] common services error : unable to open csv file - ...
Forum Discussion by R.P.R. | 13 May 2015 | 1 comment
I need a solution None of my docs will display within my review set.  I recieve the error below.  Anyone run into this issue and have an idea of what to check for that?  Error ...
Forum Discussion by Tim Cruise | 09 May 2015 | 1 comment
I need a solution Is it possible to backup/archive cases in version 6.1, and restore them to a clearwell appliance running version 8.1?  I know the upgrade path needs to go to 7.1.2 ...
Forum Discussion by Tim Cruise | 29 Apr 2015 | 3 comments
I need a solution We have a Clearwell system on version 7.1.3 that is clean with no cases. We have a system that is on version 7.1.2 that has all our cases on. I'm looking to ...
Forum Discussion by R.P.R. | 22 Apr 2015 | 1 comment
Hello Clearwell service account require Allow log on locally securty  right on Clearwell servers. This requirements is not aligned with security standarts. Would it be possible to remove the logon locally right requirement for Clearwell service accounts ...
Idea by Dmitry Gudim | 01 Apr 2015 | 0 comments
Currently only Symantec support has permissions to view / modify MySQL data in Clearwell It would be nice to add an account withy read only permissions for Add-hog reporting Thanks Dmitry (Archiving and eDiscovery, eDiscovery Platform ...
Idea by Dmitry Gudim | 01 Apr 2015 | 0 comments
1. Fix Clearwell browsing issue when brosing  Windows Distributed File System . All the details are in Symantec Case # 08350352 - Not able to crate Collection directory on NAS has been created 2. Allow to create File System directories for storing ...
Idea by Dmitry Gudim | 01 Apr 2015 | 1 comment
I do not need a solution (just sharing information) Hi, We have CLearwell 7.1.4 installed in our environment and per user is having around 100 proxy addresses of mailbox.Now ...
Forum Discussion by Deepak Jindal | 25 Mar 2015 | 1 comment
It would be handy to have a plain text toggle on the rich text editor for Legal Holds. At present copying from a word document to the editor copies alot of the markup used in Microsoft, consequently a text of 7000 might end up being over double. The ...
Idea by Daly Whyte | 24 Mar 2015 | 1 comment