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Hi, currently the Clearwell appliance has the ability to go online to look for available patches. In normal environments however this will usually be impossible because a machine with confidential data will never be allowed to connect to internet on ...
Idea by moorrees | 20 Jan 2015 | 1 comment
It would be a good feature to allow the overlay of text in situations where text was not obtainable from a file and/or OCR has failed, at present it can mean a file has no indexable text and is therefore not searchable. (Archiving and eDiscovery, ...
Idea by Daly Whyte | 13 Jan 2015 | 0 comments
At indexing, it is possible to OCR but it is no possible to get text into the html view if the file is an image PDF. It would be a good idea to allow an overlay here or provide a different method of handling the PDF, even if it's using the OCR ...
Idea by Daly Whyte | 13 Jan 2015 | 2 comments
I need a solution When deleting a Legal Hold Notification, is there a way to disable sending a "release" email to all custodians?  This is confusing to users as typically we ...
This issue has been solved
Forum Discussion by CMB_HL | 06 Jan 2015 | 1 comment
Webinar Wed, 17 December, 2014 - 9:00 - 10:00 PST Please join the Symantec eDiscovery Team for our ...
Event by Zachary Bosin | 11 Dec 2014 | 1 comment
When Clearwell File Share Collection encounters an EV Placeholder (stub), the original item will be recalled to the File Share server. This then means that the item is recalled and the placeholder will need tobe replaced, negating the archiving and ...
Idea by danhartley2007 | 10 Dec 2014 | 1 comment
Customers may want to export production metadata but do not want the native files or images that go with the production metadata file.  Check boxes are visible but the check boxes are initially not available to change.   (The check boxes is checked ...
Idea by interested_party | 04 Dec 2014 | 0 comments
Hello Symantec, We are making a lot of productions lately and we have noticed that password protected files are being send to the IGC. Please make it so that password protected files cannot be produced via IGC because it's taking a long ...
Idea by Bart @fox | 27 Nov 2014 | 0 comments
Hello Symantec, When exporting a production there at two options for date/time fields, together or separate. Unfortunately when selecting the "together" you have less options then when they are separate. Please make them equal or please add ...
Idea by Bart @fox | 26 Nov 2014 | 0 comments
Hello Symantec Our client mentioned that in the uk it's mandatory to have a parent document date for all items. Please add this field as a extra production field in Clearwell. Regards, Bart Ulendorp - Fox-IT (Archiving and ...
Idea by Bart @fox | 26 Nov 2014 | 0 comments