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When an OLE embedding is inserted into an email using Outlook and the email is sent in Rich Text format, Clearwell extracts these embeddings as attachments with names beginning "OLEAttach_".  This only happens when the email is sent in Rich ...
Idea by Jeremy_C | 27 Jan 2015 | 0 comments
I had a potential feature request.  It appears that when a custodian goes into their survey, if we create questions that are mandatory and they somehow skip it, the Confirm button stays grey.  many custodians don't recognize this.  Is there a way to ...
Idea by eDiscovery Ivan V | 21 Jan 2015 | 0 comments
Hi, currently the Clearwell appliance has the ability to go online to look for available patches. In normal environments however this will usually be impossible because a machine with confidential data will never be allowed to connect to internet on ...
Idea by moorrees | 20 Jan 2015 | 1 comment
On the clearwell appliance, currently under System in the Sessions menu, you can view the current active sessions. However, the client IP adresses are not actually the client IP's but usually in a secure setup the Proxy IP by wich the clients ...
Idea by moorrees | 19 Jan 2015 | 0 comments
In related items view, specifically for attachments, being able to see a column for CW DOCID or a custom field would help reviewers.  When there are large numbers of attachment, it gets tedious to figure out which attachment was just viewed as the page ...
Idea by PeterLw | 14 Jan 2015 | 0 comments
It would be good to allow re-OCR'ing of documents that already contain text.  For example, there are PDFs where only the bates numbers are searachable, but the rest of the document is not in the original version that got ingested. (Archiving ...
Idea by PeterLw | 14 Jan 2015 | 0 comments
It would be a good feature to allow the overlay of text in situations where text was not obtainable from a file and/or OCR has failed, at present it can mean a file has no indexable text and is therefore not searchable. (Archiving and eDiscovery, ...
Idea by Daly Whyte | 13 Jan 2015 | 0 comments
At indexing, it is possible to OCR but it is no possible to get text into the html view if the file is an image PDF. It would be a good idea to allow an overlay here or provide a different method of handling the PDF, even if it's using the OCR ...
Idea by Daly Whyte | 13 Jan 2015 | 2 comments
LS, When running scanpst on a corrupt pst file a backup of the pst is created in the form of a .bak file. This .bak file contains a pst en is recognized by clearwel as such. Clearwell reconizes the conent as a pst and tries to process it. If the bak ...
Idea by Bart @fox | 07 Jan 2015 | 1 comment
LS, All the case that we do have a internal and external case name. So we us the / for splitting these names when creating a case in Clearwell. The creation of the case names with the / doesn't give a error or a message that the symbol ...
Idea by Bart @fox | 07 Jan 2015 | 0 comments