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Hello,   Currently we send out our legal holds with a list of attached survey questions, and many users complain they are unable to click the submit button, but believe they have completed the form. We usually find they have either missed a ...
Idea by elemire | 14 Aug 2014 | 0 comments
When a large production export is performed the export is broken down into smaller segments.  This is understandable.  The export can be very large and sometimes has to be broken down into smaller segments in order to modularize the export.  The trouble ...
Idea by interested_party | 05 Aug 2014 | 0 comments
Yes, I understand the Escalation Manager emails are being sent, and that part is working.  What's not working, however, is how the Escalation Notices are being tracked. If I send an escalation email for a Custodian to his/her manager, the ...
Idea by Quoc Ly | 05 Aug 2014 | 0 comments
I would like to suggest that illegal characters in case names throw an error and do not allow the case to be created.  For example:  Our client was insistent on using a forward slash in their case name ( / ).  We used the slash and the case was created ...
Idea by Erik G | 04 Aug 2014 | 0 comments
I suggest that Clearwell should provide an option to produce individual tagged items without preserving a family tree. One should be able to produce individual relevant items by breaking a family. (Archiving and eDiscovery, eDiscovery Platform ...
Idea by VermaP | 01 Aug 2014 | 0 comments
When we need to perform maintenance on Clearwell, in order to avoid a user logging into the system when we are working on it, we disable the accounts. It would be helpful to be able to select multple accounts at once and enable/disable them without ...
Idea by DawnD | 11 Jul 2014 | 1 comment
It would be a good feature to allow seamless exports from EV DA to Clearwell, whether this is via an export or a case migration. At present, review information along side an export to original is lost when importing into Clearwell (it does not provide a ...
Idea by dwhyte1985 | 10 Jul 2014 | 0 comments
Hi,  at the moment there is no option to see in an overview on which you can determine which reviewer is working on which batch folder. The only way to get this infomation is the "Folders" tab but there you have to check each sub folder and ...
Idea by hxiak | 08 Jul 2014 | 1 comment
Depending on workflow, it would be a good option to have the ability to validate that all items in a batch for review are tagged when selecting 'complete review', at present this could be set but no items within actually reviewed. We are ...
Idea by dwhyte1985 | 02 Jul 2014 | 1 comment
When we clean up all aspects related to a case we have multiple steps.  First we have to delete all the tasks, then we have to delete the collections, then we have to delete the case itself.  Each one of those steps has multiple prompts to confirm the ...
Idea by Mojorsn | 30 Jun 2014 | 1 comment