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After running a production job, most of the QA is straightforward.  Looking for imaging errors, however, requires running a Production Slip-Sheet Report.  (These are the most common errors that I receive so it's a pretty important step.)  Running ...
Idea by Mike Rossander | 24 Feb 2015 | 0 comments
When running processing or post processing on the Clearwell system, version 8, the process fails at the Seach Analytics stage. This appears to be for cases that were originally processed in version 7.1.3. A work around was given to reduce the number ...
Idea by duncan.monkhous... | 23 Feb 2015 | 0 comments
The current ability to produce a document showing its tag is very limited.  You can show a tag in the header or footer of a production set but you can only select one tag at a time.  For example, if Counsel requests a tag-set matching the exhibits to be ...
Idea by Mike Rossander | 19 Feb 2015 | 0 comments
If you navigate to the case Processing > Participants you can get a list of participants. However there is no easy way to get this list out. Can we have an export button so that we can export that list of participants? Also there is a note ...
Idea by interested_party | 12 Feb 2015 | 0 comments
Ls, The reuse of tags is at the moment not posible whithout retyping them. We would like the possibility to create a tag template that can be deployed to multiple cases. Also the possiblility to add them to aexisting tag set would be nice. ...
Idea by Bart @fox | 12 Feb 2015 | 1 comment
We have a lot of clients that want fast and insightful information about there review process. At the moment the best that clearwell has to offer is the export that can be done from the dashboard. We and our clients would like a way to customize ...
Idea by Bart @fox | 11 Feb 2015 | 0 comments
When an OLE embedding is inserted into an email using Outlook and the email is sent in Rich Text format, Clearwell extracts these embeddings as attachments with names beginning "OLEAttach_".  This only happens when the email is sent in Rich ...
Idea by Jeremy_C | 27 Jan 2015 | 0 comments
I had a potential feature request.  It appears that when a custodian goes into their survey, if we create questions that are mandatory and they somehow skip it, the Confirm button stays grey.  many custodians don't recognize this.  Is there a way to ...
Idea by eDiscovery Ivan V | 21 Jan 2015 | 0 comments
Hi, currently the Clearwell appliance has the ability to go online to look for available patches. In normal environments however this will usually be impossible because a machine with confidential data will never be allowed to connect to internet on ...
Idea by moorrees | 20 Jan 2015 | 1 comment
On the clearwell appliance, currently under System in the Sessions menu, you can view the current active sessions. However, the client IP adresses are not actually the client IP's but usually in a secure setup the Proxy IP by wich the clients ...
Idea by moorrees | 19 Jan 2015 | 0 comments