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When we need to perform maintenance on Clearwell, in order to avoid a user logging into the system when we are working on it, we disable the accounts. It would be helpful to be able to select multple accounts at once and enable/disable them without ...
Idea by DawnD | 11 Jul 2014 | 0 comments
It would be a good feature to allow seamless exports from EV DA to Clearwell, whether this is via an export or a case migration. At present, review information along side an export to original is lost when importing into Clearwell (it does not provide a ...
Idea by dwhyte1985 | 10 Jul 2014 | 0 comments
Hi,  at the moment there is no option to see in an overview on which you can determine which reviewer is working on which batch folder. The only way to get this infomation is the "Folders" tab but there you have to check each sub folder and ...
Idea by hxiak | 08 Jul 2014 | 1 comment
Depending on workflow, it would be a good option to have the ability to validate that all items in a batch for review are tagged when selecting 'complete review', at present this could be set but no items within actually reviewed. We are ...
Idea by dwhyte1985 | 02 Jul 2014 | 1 comment
When we clean up all aspects related to a case we have multiple steps.  First we have to delete all the tasks, then we have to delete the collections, then we have to delete the case itself.  Each one of those steps has multiple prompts to confirm the ...
Idea by Mojorsn | 30 Jun 2014 | 1 comment
It would be nice when you are on a task like the EV Hold task that you can load a template directly.  Now we have to hit add, then pick the source, then hit select, then hit load, then pick the template. Ideally it would work on the main task screen ...
Idea by Mojorsn | 30 Jun 2014 | 1 comment
We setup a large number of recurring Hold Tasks.  Due to the large number of employees we have it is not possible to be kept in the loop whenever someone leaves the company.  So we would like a report or some sort of notification when someone that has ...
Idea by Mojorsn | 30 Jun 2014 | 0 comments
We typically use EV Hold tasks to keep emails on hold and prevent deletion.  In DA we would set this up to occur every 12 months as we have a 15 month retention policy.  In clearwell our only option is daily or weekly.  This seems to add a lot of extra ...
Idea by Mojorsn | 30 Jun 2014 | 0 comments
We would like the ability to create one EV Hold or Search task that can search across multiple EV sources.  For example a journal archive and a user archive.  In DA you can select a Journal, User, or FSA source all within one search.    Thanks. ...
Idea by Mojorsn | 30 Jun 2014 | 0 comments
Customers often use 3rd party tools like Actiance to archive IM conversations into Enterprise Vault. With Actiance the conversations are archived as EML and not MSG as expected by Symantec eDiscovery Platform powered by Clearwell, it would be very handy ...
Idea by dwhyte1985 | 27 Jun 2014 | 0 comments