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My firm recently implemented Clearwell for our Ediscover searches.  We are former Discovery accelerator users.  A feature, which we would want Clearewell to resemble with DA, is the when exporting emails to PST files.  Currently emails are exported with ...
Idea by jvelasco | 19 Sep 2014 | 0 comments
I would like to see One Note files supported in Clearwell where you can review them as well as export them in a production fashion. (Archiving and eDiscovery, eDiscovery Platform powered by Clearwell, Features) () I would like to see One ...
Idea by eDiscovery Ivan V | 17 Sep 2014 | 0 comments
In the documantation it is written: Double quotes (") and single quotes (') are not allowed in Keyword Filters. Which is fine by me, but it still lets you save the collection and run it even if you put Double quotes (") and single ...
Idea by Sarah.Seftel | 17 Sep 2014 | 0 comments
Currently the maximum threshold for Recurring Collection Tasks is set to run for a maximum of 99 occurences. Modify the options to specify occurrences as follows:  1.) For the option "Re-Collect: Daily," change the "End After:" to ...
Idea by jonathan_zak | 15 Sep 2014 | 0 comments
In Clearwell when a user requests a Search while Post-Processing on a case is taking place, they are presented with an error message:   Unable to process your request. If the problem persists, contact your administrator. [#41025] ...
Idea by danhartley2007 | 15 Sep 2014 | 0 comments
I've had a couple of requests from clients.  First level reviewers would like to be able to highlight a word or sentance, write an item note so that the second lever reviewers can spot the word / entry easily during their review. I've got a ...
Idea by hickmana | 12 Sep 2014 | 0 comments
We're dealing with BloomBerg items at present which have thousands of addressess in the cc or bcc field.  Unfortunately this means that each item takes a long time to load before the lawyers can review the data. What would be great is if ...
Idea by hickmana | 12 Sep 2014 | 0 comments
Hello,   Currently we send out our legal holds with a list of attached survey questions, and many users complain they are unable to click the submit button, but believe they have completed the form. We usually find they have either missed a ...
Idea by elemire | 14 Aug 2014 | 0 comments
When a large production export is performed the export is broken down into smaller segments.  This is understandable.  The export can be very large and sometimes has to be broken down into smaller segments in order to modularize the export.  The trouble ...
Idea by interested_party | 05 Aug 2014 | 0 comments
Yes, I understand the Escalation Manager emails are being sent, and that part is working.  What's not working, however, is how the Escalation Notices are being tracked. If I send an escalation email for a Custodian to his/her manager, the ...
Idea by Quoc Ly | 05 Aug 2014 | 0 comments