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I've had a couple of requests from clients.  First level reviewers would like to be able to highlight a word or sentance, write an item note so that the second lever reviewers can spot the word / entry easily during their review. I've got a ...
Idea by hickmana | 12 Sep 2014 | 0 comments
We're dealing with BloomBerg items at present which have thousands of addressess in the cc or bcc field.  Unfortunately this means that each item takes a long time to load before the lawyers can review the data. What would be great is if ...
Idea by hickmana | 12 Sep 2014 | 0 comments
Hello,   Currently we send out our legal holds with a list of attached survey questions, and many users complain they are unable to click the submit button, but believe they have completed the form. We usually find they have either missed a ...
Idea by elemire | 14 Aug 2014 | 0 comments
When a large production export is performed the export is broken down into smaller segments.  This is understandable.  The export can be very large and sometimes has to be broken down into smaller segments in order to modularize the export.  The trouble ...
Idea by interested_party | 05 Aug 2014 | 0 comments
Yes, I understand the Escalation Manager emails are being sent, and that part is working.  What's not working, however, is how the Escalation Notices are being tracked. If I send an escalation email for a Custodian to his/her manager, the ...
Idea by Quoc Ly | 05 Aug 2014 | 0 comments
I would like to suggest that illegal characters in case names throw an error and do not allow the case to be created.  For example:  Our client was insistent on using a forward slash in their case name ( / ).  We used the slash and the case was created ...
Idea by Erik G | 04 Aug 2014 | 0 comments
I suggest that Clearwell should provide an option to produce individual tagged items without preserving a family tree. One should be able to produce individual relevant items by breaking a family. (Archiving and eDiscovery, eDiscovery Platform ...
Idea by VermaP | 01 Aug 2014 | 0 comments
When we need to perform maintenance on Clearwell, in order to avoid a user logging into the system when we are working on it, we disable the accounts. It would be helpful to be able to select multple accounts at once and enable/disable them without ...
Idea by DawnD | 11 Jul 2014 | 1 comment
It would be a good feature to allow seamless exports from EV DA to Clearwell, whether this is via an export or a case migration. At present, review information along side an export to original is lost when importing into Clearwell (it does not provide a ...
Idea by dwhyte1985 | 10 Jul 2014 | 0 comments
Hi,  at the moment there is no option to see in an overview on which you can determine which reviewer is working on which batch folder. The only way to get this infomation is the "Folders" tab but there you have to check each sub folder and ...
Idea by hxiak | 08 Jul 2014 | 1 comment