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When collecting content from some electronic content management systems, I must simultaneously collect an .XML file for each document that describes the metadata of the original document.  In a few cases, it is worth the effort to re-integrate the data ...
Idea by Mike Rossander | 14 Apr 2015 | 0 comments
Hello Clearwell service account require Allow log on locally securty  right on Clearwell servers. This requirements is not aligned with security standarts. Would it be possible to remove the logon locally right requirement for Clearwell service accounts ...
Idea by Dmitry Gudim | 01 Apr 2015 | 0 comments
Currently only Symantec support has permissions to view / modify MySQL data in Clearwell It would be nice to add an account withy read only permissions for Add-hog reporting Thanks Dmitry (Archiving and eDiscovery, eDiscovery Platform ...
Idea by Dmitry Gudim | 01 Apr 2015 | 0 comments
1. Fix Clearwell browsing issue when brosing  Windows Distributed File System . All the details are in Symantec Case # 08350352 - Not able to crate Collection directory on NAS has been created 2. Allow to create File System directories for storing ...
Idea by Dmitry Gudim | 01 Apr 2015 | 1 comment
LS, When we process data for our Client we send them the File Notes overview to let them know which files have problems. At the moment you can create a CSV per processing Batch. Could you please add this option  Regards Bart ...
Idea by Bart @fox | 25 Mar 2015 | 0 comments
It would be handy to have a plain text toggle on the rich text editor for Legal Holds. At present copying from a word document to the editor copies alot of the markup used in Microsoft, consequently a text of 7000 might end up being over double. The ...
Idea by Daly Whyte | 24 Mar 2015 | 1 comment
After running a production job, most of the QA is straightforward.  Looking for imaging errors, however, requires running a Production Slip-Sheet Report.  (These are the most common errors that I receive so it's a pretty important step.)  Running ...
Idea by Mike Rossander | 24 Feb 2015 | 0 comments
When running processing or post processing on the Clearwell system, version 8, the process fails at the Seach Analytics stage. This appears to be for cases that were originally processed in version 7.1.3. A work around was given to reduce the number ...
Idea by duncan.monkhous... | 23 Feb 2015 | 0 comments
The current ability to produce a document showing its tag is very limited.  You can show a tag in the header or footer of a production set but you can only select one tag at a time.  For example, if Counsel requests a tag-set matching the exhibits to be ...
Idea by Mike Rossander | 19 Feb 2015 | 0 comments
If you navigate to the case Processing > Participants you can get a list of participants. However there is no easy way to get this list out. Can we have an export button so that we can export that list of participants? Also there is a note ...
Idea by interested_party | 12 Feb 2015 | 0 comments