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I need a solution We have a Clearwell system on version 7.1.3 that is clean with no cases. We have a system that is on version 7.1.2 that has all our cases on. I'm looking to ...
Forum Discussion by R.P.R. | 22 Apr 2015 | 0 comments
I need a solution We're running Clearwell 7.1.3 and soon to be upgraded to 8.1. Our datacenter is moving and with it our Clearwell appliance. If the hostname of the appliance is ...
Forum Discussion by R.P.R. | 16 Apr 2015 | 2 comments
I do not need a solution (just sharing information) Hi, We have CLearwell 7.1.4 installed in our environment and per user is having around 100 proxy addresses of mailbox.Now ...
Forum Discussion by Deepak Jindal | 25 Mar 2015 | 1 comment
I need a solution Has anyone else had an issue with being able to copy from a Word document into the body of a legal hold after upgrading to version 8.0?   It returns an error: ...
Forum Discussion by HoosierUser | 18 Mar 2015 | 6 comments
I need a solution Hello.  Does Clearwell Advanced Search have the ability to search a documents metadata?  More specifically, search entire corpus where document type is Word and author ...
This issue has been solved
Forum Discussion by tmurray1 | 03 Feb 2015 | 2 comments
I need a solution I'm in the process of installing Clearwell 7.1.3 for a client. I have all the documentation they've supplied including licenses etc. However, nowhere in any ...
This issue has been solved
Forum Discussion by Andrew C | 29 Jan 2015 | 3 comments
I need a solution Hi, Looking for a bit of help. I need to search EV for a particular email sent to or from an external email, ie somebody@gmail.com . I know I can do this in the ...
This issue has been solved
Forum Discussion by tad_17 | 13 Jan 2015 | 11 comments
I need a solution When deleting a Legal Hold Notification, is there a way to disable sending a "release" email to all custodians?  This is confusing to users as typically we ...
This issue has been solved
Forum Discussion by CMB_HL | 06 Jan 2015 | 1 comment
I need a solution I am having difficulty searching for terms that contain an apostrophe in Clearwell.  For example, I want to look for the word "fed's" throughout the ...
This issue has been solved
Forum Discussion by Rick McLuckie | 17 Nov 2014 | 3 comments
I need a solution Hi, I'm running Symantec Clearwell eDiscovery v7.1.2. I logged into Clearwell to release a number of custodians from a case but found that they had already been ...
This issue has been solved
Forum Discussion by R.P.R. | 06 Nov 2014 | 1 comment