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I need a solution Hello.  I am gathering the Clearwell upgrade requirements (upgrade from 7.1.5 to 8.1).  I have two questions:  1) What are the hardware requirements for 8.1?   We ...
Forum Discussion by tmurray1 | 22 Jul 2015 | 2 comments
I need a solution Is there a way to manually change the LDAP address outside of the Clearwell application, i.e. a configuration file somewhere? The original LDAP settings pointed to ...
This issue has been solved
Forum Discussion by R.P.R. | 08 Jul 2015 | 2 comments
I need a solution I've just upgraded to Clearwell 8.1 from 7.1.3. I need to change the passwords for the local accounts that were created when on the previous version. When I ...
Forum Discussion by R.P.R. | 30 Jun 2015 | 3 comments
I need a solution Hi, i want to start using an internal Wsus server for our clearwell servers, but i am wondering, can any Microsoft offered patch be applied? including the MS ...
Forum Discussion by moorrees | 18 Jun 2015 | 3 comments
I need a solution Is there language pack, the simplified Chinese, for the eDiscovery 8.1 ? Thank you. When you say language pack to When you say language pack to you mean so ...
Forum Discussion by wspbrain | 01 Jun 2015 | 1 comment
I need a solution We are in the process of trying to move our file-shares and re-organize how our Clearwell data sources are structured.  In doing so, we need to move the collection ...
This issue has been solved
Forum Discussion by PeterLw | 14 May 2015 | 3 comments
I need a solution After trying to process a Hold collection the process finished but get this error: [#80000] common services error : unable to open csv file - ...
Forum Discussion by R.P.R. | 13 May 2015 | 1 comment
I need a solution None of my docs will display within my review set.  I recieve the error below.  Anyone run into this issue and have an idea of what to check for that?  Error ...
Forum Discussion by Tim Cruise | 09 May 2015 | 1 comment
I need a solution Currently we're getting this error: “ Unable to save case. [#80112] Can not create, too many cases on 0.2.1.0, try again after deleting 1 cases.” I believe I read ...
This issue has been solved
Forum Discussion by ODS Rob | 30 Apr 2015 | 5 comments
I need a solution Is it possible to backup/archive cases in version 6.1, and restore them to a clearwell appliance running version 8.1?  I know the upgrade path needs to go to 7.1.2 ...
Forum Discussion by Tim Cruise | 29 Apr 2015 | 4 comments