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I need a solution We are in the process of trying to move our file-shares and re-organize how our Clearwell data sources are structured.  In doing so, we need to move the collection ...
This issue has been solved
Forum Discussion by PeterLw | 14 May 2015 | 2 comments
I need a solution After trying to process a Hold collection the process finished but get this error: [#80000] common services error : unable to open csv file - ...
Forum Discussion by R.P.R. | 13 May 2015 | 1 comment
I need a solution None of my docs will display within my review set.  I recieve the error below.  Anyone run into this issue and have an idea of what to check for that?  Error ...
Forum Discussion by Tim Cruise | 09 May 2015 | 1 comment
I need a solution Currently we're getting this error: “ Unable to save case. [#80112] Can not create, too many cases on 0.2.1.0, try again after deleting 1 cases.” I believe I read ...
This issue has been solved
Forum Discussion by ODS Rob | 30 Apr 2015 | 5 comments
I need a solution Is it possible to backup/archive cases in version 6.1, and restore them to a clearwell appliance running version 8.1?  I know the upgrade path needs to go to 7.1.2 ...
Forum Discussion by Tim Cruise | 29 Apr 2015 | 3 comments
I need a solution We have a Clearwell system on version 7.1.3 that is clean with no cases. We have a system that is on version 7.1.2 that has all our cases on. I'm looking to ...
Forum Discussion by R.P.R. | 22 Apr 2015 | 1 comment
I need a solution We're running Clearwell 7.1.3 and soon to be upgraded to 8.1. Our datacenter is moving and with it our Clearwell appliance. If the hostname of the appliance is ...
Forum Discussion by R.P.R. | 16 Apr 2015 | 2 comments
I do not need a solution (just sharing information) Hi, We have CLearwell 7.1.4 installed in our environment and per user is having around 100 proxy addresses of mailbox.Now ...
Forum Discussion by Deepak Jindal | 25 Mar 2015 | 1 comment
I need a solution Has anyone else had an issue with being able to copy from a Word document into the body of a legal hold after upgrading to version 8.0?   It returns an error: ...
Forum Discussion by HoosierUser | 18 Mar 2015 | 6 comments
I need a solution Hello.  Does Clearwell Advanced Search have the ability to search a documents metadata?  More specifically, search entire corpus where document type is Word and author ...
This issue has been solved
Forum Discussion by tmurray1 | 03 Feb 2015 | 2 comments