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I need a solution Does Clearwell effectively de-dupe a series of conversations that build on each other via Lync 2013/Outlook?  For example, if I've started a chat with someone, ...
Forum Discussion by da57836 | 26 Aug 2015 | 2 comments
I need a solution Hi, I am adding a collection to a case and the total hits and collected items in the collection results of the job log are not the same, and it is saying zero ...
Forum Discussion by tad_17 | 20 Aug 2015 | 1 comment
I need a solution Hello! I am trying to determine what the default user/pass for clearwell is.  Can anyone assist? Thanks, Aaron ...
This issue has been solved
Forum Discussion by aaron lafferty | 11 Aug 2015 | 3 comments
I need a solution Hello.  I am gathering the Clearwell upgrade requirements (upgrade from 7.1.5 to 8.1).  I have two questions:  1) What are the hardware requirements for 8.1?   We ...
Forum Discussion by tmurray1 | 22 Jul 2015 | 3 comments
I need a solution Is there a way to manually change the LDAP address outside of the Clearwell application, i.e. a configuration file somewhere? The original LDAP settings pointed to ...
This issue has been solved
Forum Discussion by R.P.R. | 08 Jul 2015 | 2 comments
I need a solution I've just upgraded to Clearwell 8.1 from 7.1.3. I need to change the passwords for the local accounts that were created when on the previous version. When I ...
Forum Discussion by R.P.R. | 30 Jun 2015 | 3 comments
I need a solution Hi, i want to start using an internal Wsus server for our clearwell servers, but i am wondering, can any Microsoft offered patch be applied? including the MS ...
This issue has been solved
Forum Discussion by moorrees | 18 Jun 2015 | 3 comments
I need a solution Is there language pack, the simplified Chinese, for the eDiscovery 8.1 ? Thank you. When you say language pack to When you say language pack to you mean so ...
Forum Discussion by wspbrain | 01 Jun 2015 | 1 comment
I need a solution We are in the process of trying to move our file-shares and re-organize how our Clearwell data sources are structured.  In doing so, we need to move the collection ...
This issue has been solved
Forum Discussion by PeterLw | 14 May 2015 | 3 comments
I need a solution After trying to process a Hold collection the process finished but get this error: [#80000] common services error : unable to open csv file - ...
Forum Discussion by R.P.R. | 13 May 2015 | 1 comment