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I need a solution I've just upgraded to Clearwell 8.1 from 7.1.3. I need to change the passwords for the local accounts that were created when on the previous version. When I ...
Forum Discussion by R.P.R. | 30 Jun 2015 | 1 comment
I need a solution Hi, i want to start using an internal Wsus server for our clearwell servers, but i am wondering, can any Microsoft offered patch be applied? including the MS ...
Forum Discussion by moorrees | 18 Jun 2015 | 3 comments
I need a solution Is there language pack, the simplified Chinese, for the eDiscovery 8.1 ? Thank you. When you say language pack to When you say language pack to you mean so ...
Forum Discussion by wspbrain | 01 Jun 2015 | 1 comment
I need a solution We are in the process of trying to move our file-shares and re-organize how our Clearwell data sources are structured.  In doing so, we need to move the collection ...
This issue has been solved
Forum Discussion by PeterLw | 14 May 2015 | 3 comments
I need a solution After trying to process a Hold collection the process finished but get this error: [#80000] common services error : unable to open csv file - ...
Forum Discussion by R.P.R. | 13 May 2015 | 1 comment
I need a solution None of my docs will display within my review set.  I recieve the error below.  Anyone run into this issue and have an idea of what to check for that?  Error ...
Forum Discussion by Tim Cruise | 09 May 2015 | 1 comment
I need a solution Currently we're getting this error: “ Unable to save case. [#80112] Can not create, too many cases on 0.2.1.0, try again after deleting 1 cases.” I believe I read ...
This issue has been solved
Forum Discussion by ODS Rob | 30 Apr 2015 | 5 comments
I need a solution Is it possible to backup/archive cases in version 6.1, and restore them to a clearwell appliance running version 8.1?  I know the upgrade path needs to go to 7.1.2 ...
Forum Discussion by Tim Cruise | 29 Apr 2015 | 4 comments
I need a solution We have a Clearwell system on version 7.1.3 that is clean with no cases. We have a system that is on version 7.1.2 that has all our cases on. I'm looking to ...
Forum Discussion by R.P.R. | 22 Apr 2015 | 1 comment
I need a solution We're running Clearwell 7.1.3 and soon to be upgraded to 8.1. Our datacenter is moving and with it our Clearwell appliance. If the hostname of the appliance is ...
Forum Discussion by R.P.R. | 16 Apr 2015 | 2 comments