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Hello Symantec, We are making a lot of productions lately and we have noticed that password protected files are being send to the IGC. Please make it so that password protected files cannot be produced via IGC because it's taking a long ...
Idea by Bart @fox | 27 Nov 2014 | 0 comments
Hello Symantec, When exporting a production there at two options for date/time fields, together or separate. Unfortunately when selecting the "together" you have less options then when they are separate. Please make them equal or please add ...
Idea by Bart @fox | 26 Nov 2014 | 0 comments
Hello Symantec   Our client mentioned that in the uk it's mandatory to have a parent document date for all items. Please add this field as a extra production field in Clearwell.   Regards,   Bart Ulendorp - Fox-IT ...
Idea by Bart @fox | 26 Nov 2014 | 0 comments
There is an ongoing debate in the industry around how to treat document families.  But, what is a document family?  Well, there are several kinds of families whether this is an ...
Blog Entry by Mat Beer | 19 Nov 2014 | 0 comments
Background: There are customers who need to run collections from what's called "hybrid" Exchange environments. These hybrid environments contain mailboxes located on Exchange 2010 (on-premise) environments AND on Office 365 ...
Idea by jonathan_zak | 18 Nov 2014 | 0 comments
Legal Hold reminder jobs are processed in parallel and may create conditions past a mail relay’s service policy. Introducing a parameter to limit the maximum amount of mail connections/jobs that are processed in parallel is highly desired. ...
Idea by dellefi | 18 Nov 2014 | 0 comments
Background/Use Case: Many of our customers utilize Activity Reports on a monthly basis to identify login events on multiple cases over a specific time period. The goal is to determine which cases have had activity in them over the past month and ...
Idea by jonathan_zak | 18 Nov 2014 | 0 comments
Hi Guys, in line with our Corporate IT Strategy, we have been moving the Home/Personal Drives for our staff from OnPrem storage to Microsoft OneDrive for the last couple of months, imagine my dismay when I discovered today that Clearwell Version 7.x ...
Idea by Steve-Lee | 17 Nov 2014 | 0 comments
I need a solution I am having difficulty searching for terms that contain an apostrophe in Clearwell.  For example, I want to look for the word "fed's" throughout the ...
Forum Discussion by Rick McLuckie | 17 Nov 2014 | 1 comment
When configuring an access profile it is currently possible to "Hide" a particular redaction set. This stops the redaction set from being listed in the redaction *tag* set tree that is displayed in the "Tagging" panel when reviewing a ...
Idea by Jeremy_C | 12 Nov 2014 | 1 comment