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After running a production job, most of the QA is straightforward.  Looking for imaging errors, however, requires running a Production Slip-Sheet Report.  (These are the most common errors that I receive so it's a pretty important step.)  Running ...
Idea by Mike Rossander | 24 Feb 2015 | 0 comments
When running processing or post processing on the Clearwell system, version 8, the process fails at the Seach Analytics stage. This appears to be for cases that were originally processed in version 7.1.3. A work around was given to reduce the number ...
Idea by duncan.monkhous... | 23 Feb 2015 | 0 comments
The current ability to produce a document showing its tag is very limited.  You can show a tag in the header or footer of a production set but you can only select one tag at a time.  For example, if Counsel requests a tag-set matching the exhibits to be ...
Idea by Mike Rossander | 19 Feb 2015 | 0 comments
If you navigate to the case Processing > Participants you can get a list of participants. However there is no easy way to get this list out. Can we have an export button so that we can export that list of participants? Also there is a note ...
Idea by interested_party | 12 Feb 2015 | 0 comments
Ls, The reuse of tags is at the moment not posible whithout retyping them. We would like the possibility to create a tag template that can be deployed to multiple cases. Also the possiblility to add them to aexisting tag set would be nice. ...
Idea by Bart @fox | 12 Feb 2015 | 1 comment
We have a lot of clients that want fast and insightful information about there review process. At the moment the best that clearwell has to offer is the export that can be done from the dashboard. We and our clients would like a way to customize ...
Idea by Bart @fox | 11 Feb 2015 | 0 comments
summary Check out the new eDiscovery Platform 8.0 demos on the Symantec Support YouTube channel .   Demo Name Description Running ...
Blog Entry by Kristi Davis | 04 Feb 2015 | 0 comments
I need a solution Hello.  Does Clearwell Advanced Search have the ability to search a documents metadata?  More specifically, search entire corpus where document type is Word and author ...
This issue has been solved
Forum Discussion by tmurray1 | 03 Feb 2015 | 2 comments
I need a solution I'm in the process of installing Clearwell 7.1.3 for a client. I have all the documentation they've supplied including licenses etc. However, nowhere in any ...
This issue has been solved
Forum Discussion by Andrew C | 28 Jan 2015 | 3 comments
When an OLE embedding is inserted into an email using Outlook and the email is sent in Rich Text format, Clearwell extracts these embeddings as attachments with names beginning "OLEAttach_".  This only happens when the email is sent in Rich ...
Idea by Jeremy_C | 27 Jan 2015 | 0 comments