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New content sources can now be captured into EV.cloud As you are no doubt aware, Enterprise Vault.cloud natively supports archiving of Exchange, O365 email, Domino, Box, Lync, Skype for ...
Blog Entry by dascott | 01 Sep 2015 | 0 comments
eDiscovery Platform 8.1 Troubleshooting eLearning The Symantec Technical Education team is pleased to announce the availability of 8 new training modules for the eDiscovery Platform ...
Blog Entry by Mat Beer | 26 Aug 2015 | 0 comments
I need a solution Does Clearwell effectively de-dupe a series of conversations that build on each other via Lync 2013/Outlook?  For example, if I've started a chat with someone, ...
Forum Discussion by da57836 | 26 Aug 2015 | 3 comments
I need a solution Hi, I am adding a collection to a case and the total hits and collected items in the collection results of the job log are not the same, and it is saying zero ...
Forum Discussion by tad_17 | 20 Aug 2015 | 1 comment
I need a solution Hello! I am trying to determine what the default user/pass for clearwell is.  Can anyone assist? Thanks, Aaron ...
This issue has been solved
Forum Discussion by aaron lafferty | 11 Aug 2015 | 3 comments
the esicustodian table gets an entry if someone from the employee table is added to a legal hold, collection, or case as a custodian. However, if the same custodian is removed from the case or collection it does not remove it from the esicustodian table ...
Idea by Manju Chinnappa | 05 Aug 2015 | 0 comments
I need a solution Hello.  I am gathering the Clearwell upgrade requirements (upgrade from 7.1.5 to 8.1).  I have two questions:  1) What are the hardware requirements for 8.1?   We ...
Forum Discussion by tmurray1 | 22 Jul 2015 | 3 comments
eDP_idea-1009 In a perfect world, the ability to manually review and manually reshuffle the order in the production set before the production number sequence is applied would be a  "Nice to have"   Examples of suggested sorting would be  to ...
Idea by interested_party | 10 Jul 2015 | 1 comment
I need a solution Is there a way to manually change the LDAP address outside of the Clearwell application, i.e. a configuration file somewhere? The original LDAP settings pointed to ...
This issue has been solved
Forum Discussion by R.P.R. | 08 Jul 2015 | 2 comments
I need a solution I've just upgraded to Clearwell 8.1 from 7.1.3. I need to change the passwords for the local accounts that were created when on the previous version. When I ...
Forum Discussion by R.P.R. | 30 Jun 2015 | 3 comments