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SSE is a collection of reports commonly used by Backline support and Sustained Engineering. They are very useful for monitoring, administering and troubleshooting. An example can be seen at link below: (ITMS 7.5 - Checking Agent Plug-ins versions via ...
Article by Mauro Dalvit | 13 Jan 2015 | 0 comments
summary Announcing the availability of ITMS 7.5 SP1 HF5. This release is available through SIM and contains fixes for the following components: Deployment Solution ...
Blog Entry by hugo_parra | 07 Jan 2015 | 0 comments
summary Announcing the availability of ITMS 7.5 SP1 HF4. This release is available through SIM and contains a number of fixes for the following components: Symantec ...
Blog Entry by hugo_parra | 20 Nov 2014 | 7 comments
Summary This document details the process we have developed, and use, to schedule the delivery and receipt of assets that we track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, ...
Article by ziggy | 19 Nov 2014 | 0 comments
Summary This document details the process we have developed, and use, to scan in the assets that we track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and ...
Article by ziggy | 19 Nov 2014 | 0 comments
Summary This document details the steps that we follow in order to complete, submit, and process a Move Form.  We complete a Move Forms when an asset: Moves locations. Re/Assigned to a new or different person Re/Assigned cost ...
Article by ziggy | 18 Nov 2014 | 0 comments
Summary This document details the Asset Types and Statuses that we have come to track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and ...
Article by ziggy | 18 Nov 2014 | 2 comments
Summary This document details the steps that we follow for all surplus and Asset Recovery Services (ARS) activities for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and apply to your ...
Article by ziggy | 18 Nov 2014 | 0 comments
Announcing the availability of ITMS 7.5 SP1 HF3. This release is available through SIM and contains a number of fixes for the following components: Symantec Management Platform Inventory Solution Deployment Solution Software ...
Blog Entry by hugo_parra | 29 Sep 2014 | 24 comments
ITMS 7.5 SP1 HF2 is available through SIM. It has fixes for the following components: Symantec Management Platform Deployment Solution Inventory Solution You can access the ITMS 7.5 SP1 HF2 release notes from the following location: ...
Blog Entry by kedar_k | 26 Aug 2014 | 8 comments