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REQUIREMENTS Create a deployment job that first detects whether the targeted Windows machine is 32 or 64 bit then initiates the appropriate installer. OBSTACLES Unlike DS 6.9, there are no built in conditions on client jobs in 7.x, ...
Article by Ed Frost | 26 Nov 2014 | 1 comment
Summary This document details the process we have developed, and use, to schedule the delivery and receipt of assets that we track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, ...
Article by ziggy | 19 Nov 2014 | 0 comments
Summary This document details the process we have developed, and use, to scan in the assets that we track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and ...
Article by ziggy | 19 Nov 2014 | 0 comments
Summary This document details the steps that we follow in order to complete, submit, and process a Move Form.  We complete a Move Forms when an asset: Moves locations. Re/Assigned to a new or different person Re/Assigned cost ...
Article by ziggy | 18 Nov 2014 | 0 comments
Summary This document details the Asset Types and Statuses that we have come to track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and ...
Article by ziggy | 18 Nov 2014 | 2 comments
Summary This document details the steps that we follow for all surplus and Asset Recovery Services (ARS) activities for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and apply to your ...
Article by ziggy | 18 Nov 2014 | 0 comments
How to check Symantec Management Agent logs of client computer (and other things to do), within SMP Console using Real Time System Management solution Case: Very often we need to perform analyze of logs on client computer to ...
Article by Igor Perevozchikov | 01 Aug 2014 | 0 comments
IT Management Suite comprises of the following suites: Client Management Suite Asset Management Suite Server Management Suite The following table lists the solutions that are part of the different suites: Solutions of IT ...
Article by kedar_k | 26 Jun 2014 | 1 comment
ITMS 7.5 SP1 product documentation links are as follows: Documents Location IT Management Suite 7.5 SP1 Hotfix   IT Management Suite 7.5 SP1 HF1 Release Notes    DOC7555 ...
Article by @nkit | 04 Jun 2014 | 0 comments
Here are some of the most-popular articles about Asset Management Solution and Inventory Solution in SymWise: Asset Mangement Solution How to search a Microsoft SQL database for a data value Error "Server Error in ...
Article by kedar_k | 08 Apr 2014 | 0 comments