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Step1. Create an Integration Library with User Defined Type with DB Mapping (ORM).    Step2. Add Process Data Class to the IMExtendedDemoORM   Step3. Add Properties as needed. For this example I have added Some ...
Article by SandeepShrivastava | 27 Feb 2014 | 0 comments
This article was written to outline some issues that were recently discovered and addressed.  Hopefully with the end that any customers currently still using Servicedesk 7.0 will fill additional motivation to take steps necessary to move to the current ...
Article by BRING | 24 Jan 2014 | 0 comments
Problem Description: A lot   of ServiceDesk Administrator and Users have a the business requirement to use simple URI for access Process Manager Portal as "http://servicedesk.domain.local" instead of ...
Article by SandeepShrivastava | 24 Jan 2014 | 0 comments
I have attached two template XML files (created on Windows Server 2008 R2) that can be imported into Performance Monitor on either the SMP Server or the SQL Server, in order to help identify potential bottlenecks.   1.  Right click "Data ...
Download by SK | 21 Jan 2014 | 0 comments
SIM should have a display language selector instead of relying on the users regional settings. (Endpoint Management, 7.0, 7.x, 7.x, Altiris Client Management Suite, 7.1, 7.5, 7.5, 7.x, 7.x, 7.x, 7.x, 7.x, 7.5, 7.5, 7.5, 7.5, 7.5, 7.5, 7.x, 7.5, ...
Idea by SK | 06 Dec 2013 | 0 comments
One of the most difficult things when creating workflows is visually show the user where the workflow is at any point and the overall workflow. We need a control(s) that can help us be more tranparent to the user and to always allow the user to be able ...
Idea by Aryanos | 11 Sep 2013 | 0 comments
When clicking task and process action links in Process Manager the form opens up in a virtual window. Can we please have a checkbox to toggle whether to open it in the virtual window or in a browser window? When creating custom workfows with multiple ...
Idea by Aryanos | 10 Sep 2013 | 0 comments
Support for Internet Explorer 10.   Some of you may be encountering IE 10 now.  Microsoft is considering it a critical update, and some patching and update policies are automatically installing it on computers.  If you are currently using Servicedesk ...
Blog Entry by BRING | 26 Aug 2013 | 0 comments
  Version Documents Workflow 7.5 Symantec™ Workflow 7.5 Release Notes Symantec™ Workflow 7.5 User Guide Symantec™ Workflow 7.5 Component Developer Guide For more information ...
Article by CNWilliams | 07 Oct 2013 | 6 comments
Create somewhere to subscribe to a known issues notification where you will be notified with known issues if it is a product you have or want to be notified about.  Right now, it takes so much time to search for the issue, call into support, hope they ...
Idea by jobby | 28 Mar 2013 | 2 comments