I do not need a solution (just sharing information)   I came across this issue trying to bind ServiceDesk 7.1 reports to a custom SSAS cube, mostly because there is no dimension for ...

I need a solution Hi,   I have created a using Report Builder in Service Desk 7. However, for some tickets in the report data contents in Location Field of Incident Management ...

I do not need a solution (just sharing information) Moi, we have the following configuration: srv01 - management platform server 7.1 SP2 (ver. 7.1.8280), srv02 - servicedesk ...

I need a solution Hi, How do we get a list of Top / latest 10 tickets a user (currently logged in) has worked upon using report builder in SD 7.1?   I have tried to include ...

I need a solution Hi,   How do we filter out the data of a column while creating reports using report builder?   For Eg: if a column contains values like 1. Level 1 ...

I need a solution Hi guys, I have a small problem we have inbound email monitoring on and now we have few tickets created which shouldn't be there. Is ther any way we can ...

I need a solution Hi,   Is it possible to color code (conditional format) complete row instead of just column while creating a report using report builder in Service Desk 7.1? ...

I do not need a solution (just sharing information) Thanks everyone which has helped us testing and sending comments on improvements. The solution is now released and is available for ...