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This is a video overview of IT Analytics (in German.) Cube Reporting Dashboards Reports Key Performance Indicators Check out our YouTube Channel: ...
Video by fabian.szalatnay | 01 Apr 2013 | 1 comment
Voici une séquence de screenshots pour donner une petite idée du fonctionnement et de l'utilisation d'un module "Self-service" du catalogue de services Biomni, ...
Video by Pascal KOTTE | 15 Mar 2013 | 0 comments
This is a how to video on AD synchronization with Process Manager. In this video you will learn the benefits of AD sync, how to set up the prerequisites, and how to set up the AD ...
Video by Vishaka Kulkarni | 03 Dec 2012 | 1 comment
This is the second video in the two part series demonstrating adding custom fields to a ServiceDesk ticket.   Video Overview: 1) Create Process Profile 2) Modify ...
Video by Jason Short | 23 Sep 2012 | 0 comments
This video is the first in a two part series demonstrating how to add custom fields to Incident Management.   Video Overview: 1. Open Feeder Forms Project 2. Create ...
Video by Jason Short | 23 Sep 2012 | 1 comment
This video provides an overview of the two methods for adding custom data to a ServiceDesk Ticket (Incident, Change, etc).  Both methods require utilizing the Workflow Designer to ...
Video by Jason Short | 23 Sep 2012 | 0 comments
This is a how to video on Active Directory Sync Setup in Process Manager. This allows you to import your domain users and groups, which allows users to use their domain credentials. ...
Video by rhamner | 28 Aug 2012 | 1 comment
This video demonstrates a complete walk through of a change request in ServiceDesk 7.1. ChangeWalkThrough.mp4 ...
Video by NancyM | 30 May 2012 | 0 comments