Video Screencast Help

Search

Search results

Dear All, I have been working with the Service Catalog Request Template and I noticed something very strange. Every time you go into the tasks of a derived project, it would require you to Authenticate/Login, whether or not you have just come from ...
Download by QuietLeni | 31 Mar 2014 | 0 comments
I need a solution Dear All, Does anyone know how to import Service Desk Knowledge Base articles via a Workflow? I have a load of OneNote documents that I need to import into Service ...
Forum Discussion by QuietLeni | 23 Oct 2012 | 4 comments
I need a solution Dear All, Does anyone know if the search tool for KBs in Service Desk searches the Title and the Description of the KB? I have not found any documentation about ...
This issue has been solved
Forum Discussion by QuietLeni | 18 Oct 2012 | 6 comments
I need a solution Dear All, I have been trying to get Single-Sign-On, i.e. Internet Explorer authentication working on Service Desk 7.1 SP2, but I have not been able to go straight ...
This issue has been solved
Forum Discussion by QuietLeni | 02 Oct 2012 | 6 comments