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I need a solution Hi Gurus, With ServiceDesk 7.5 we can e-mail notifications on easy way with e-mail templates. But I need to add a variable to this templates that show SLAs ...
Forum Discussion by seralar | 04 Jan 2013 | 0 comments
I need a solution HI Gurus, I dont Know what happen, Yesterday ServiceDesk 7.5 works fine but Today When I creating a Incident I get this error     Application Name : ...
This issue has been solved
Forum Discussion by seralar | 04 Jan 2013 | 2 comments
I need a solution HI gurus I created a several rules to send e-mail when a custom SLA is on place. I create a two SLA milestones: "resolution 50%" and ...
This issue has been solved
Forum Discussion by seralar | 26 Dec 2012 | 1 comment
I need a solution on servicedesk 7.1 sp2 SD.IncidentManagement was modified to change the timeout Time Span. On Servicedesk 7.5 where we do that change. This actually seems to be ...
Forum Discussion by seralar | 21 Dec 2012 | 5 comments
I need a solution Hi, Editing a servicedesk workflow with designer installed on ServiceDesk Server, I got this error     Any Idea Why? ...
This issue has been solved
Forum Discussion by seralar | 09 Nov 2012 | 3 comments