I need a solution   Hi In servicedesk 7.5 password reset feature I am giving permission to user on AD that User can change password but still when user wants to submit reset ...

I need a solution Hi We trying to configure Network share folder access feature from available in Service Desk 7.5 User successfully submitted requrest to access share folder, ...

I need a solution Hi 1) Can we get Technician wise report like Incident reslove by Technician by month wise 2) There are default group like change manager, problem manager, etc. ...

I need a solution hi I want see servicdesk report in dashboard format. I know there is option available on portal called Technican Dashboard but I am unable to see any dashboard ...

I need a solution Hi Where to  department and location in Service Desk so that while submitting incident we can select department and location. Is this imported from AD?   ...

I need a solution Hi Any one having document and videos no below features of Service Desk 7.5 or 7.1 1) Active directory password reset 2) Folder access on Network share  ...

I need a solution HI I am going to install workflow server and SD 7.5 My NS is on different box and Workflow and SD in on other  While installing workflow server it is ...

I need a solution Hi I just installed Service Desk 7.5 and to going to add rule in automation rule set facing this error. Admin --- Automation Process --- Manage RuleSet --- ...