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I need a solution   Hi In servicedesk 7.5 password reset feature I am giving permission to user on AD that User can change password but still when user wants to submit reset ...
Forum Discussion by CBZ9104 | 15 Dec 2012 | 6 comments
I need a solution Hi We trying to configure Network share folder access feature from available in Service Desk 7.5 User successfully submitted requrest to access share folder, ...
Forum Discussion by CBZ9104 | 14 Dec 2012 | 4 comments
I need a solution Hi On Servicedesk login portal there are mention Email address or Domain : and below that Password I imported my AD after that I am able to login with using ...
This issue has been solved
Forum Discussion by CBZ9104 | 14 Dec 2012 | 7 comments
I need a solution Hi 1) Can we get Technician wise report like Incident reslove by Technician by month wise 2) There are default group like change manager, problem manager, etc. ...
Forum Discussion by CBZ9104 | 12 Dec 2012 | 0 comments
I need a solution hi I want see servicdesk report in dashboard format. I know there is option available on portal called Technican Dashboard but I am unable to see any dashboard ...
Forum Discussion by CBZ9104 | 11 Dec 2012 | 0 comments
I need a solution Hi Where to  department and location in Service Desk so that while submitting incident we can select department and location. Is this imported from AD?   ...
Forum Discussion by CBZ9104 | 08 Dec 2012 | 1 comment
I need a solution Hi Any one having document and videos no below features of Service Desk 7.5 or 7.1 1) Active directory password reset 2) Folder access on Network share  ...
Forum Discussion by CBZ9104 | 04 Dec 2012 | 1 comment
I need a solution Hi We just installed ServiceDesk 7.5. My NS and SD is on different box I already added required SD Technican and Core license but still when administrator receive ...
This issue has been solved
Forum Discussion by CBZ9104 | 21 Nov 2012 | 7 comments
I need a solution HI I am going to install workflow server and SD 7.5 My NS is on different box and Workflow and SD in on other  While installing workflow server it is ...
Forum Discussion by CBZ9104 | 21 Nov 2012 | 6 comments
I need a solution Hi I just installed Service Desk 7.5 and to going to add rule in automation rule set facing this error. Admin --- Automation Process --- Manage RuleSet --- ...
Forum Discussion by CBZ9104 | 10 Nov 2012 | 6 comments