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I need a solution Hi All, when I try to open a new windows with a change (example: CM-000001) the most of the times I get an error loading the attachments. Instead of show me the ...
Forum Discussion by luis_7a15 | 08 Nov 2012 | 3 comments
I need a solution Hi All, I don't know you, but some times I have the following issue: When I try to work a ticket in the "Actions" menu, the options are not ...
This issue has been solved
Forum Discussion by luis_7a15 | 07 Nov 2012 | 3 comments
I need a solution Hello everybody, Do you know an easy way to create automated tickets? I did it creating a new workflow, but everytime I need to create a new periodic ticket (as ...
Forum Discussion by luis_7a15 | 05 Nov 2012 | 4 comments
I need a solution Hello, Do you know how to let a technician reassign a ticket without giving him super admin permissions? I only could do this giving the ...
Forum Discussion by luis_7a15 | 16 Jun 2012 | 2 comments
I need a solution Hi everybody, I have a really big problem. I need to create about 200 recurring tickets in differents schedules (per month). I'm trying to use the web service ...
Forum Discussion by luis_7a15 | 04 Jun 2012 | 4 comments
I need a solution Hi, I want to change the notifications sent to final users when a ticket is created. I need to changed it to my language. The problem is that I have searched a ...
This issue has been solved
Forum Discussion by luis_7a15 | 29 May 2012 | 11 comments