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I need a solution I'm trying to find out what variables would allow me to display the person who is actually reassigning the ticket, not just the name of the person/group who it ...
Forum Discussion by Greg2105 | 11 Mar 2013 | 1 comment
I do not need a solution (just sharing information)   I came across this issue trying to bind ServiceDesk 7.1 reports to a custom SSAS cube, mostly because there is no dimension for ...
Forum Discussion by Greg2105 | 04 Feb 2013 | 0 comments
I need a solution I can only assume the jQuery library is unsupported in ServiceDesk verX.x portal pages due to the "0" number of posts a "jQuery" search returns in ...
This issue has been solved
Forum Discussion by Greg2105 | 16 Jan 2013 | 2 comments
I need a solution As I understand it, ServiceDesk 7.1 gets its "Location" dropdown choices ( on the Advanced Incident Form ) from the Symantec CMDB database, and in my case, ...
This issue has been solved
Forum Discussion by Greg2105 | 04 Jan 2013 | 6 comments
I need a solution We're running ServiceDesk 7.1 SP1 and I have several users, who upon login, are presented the mobile login, and mobile view portal pages. Trying to navigate to ...
This issue has been solved
Forum Discussion by Greg2105 | 12 Sep 2012 | 5 comments