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I need a solution Hi All   I have ServiceDesk installation where Initial Routing runs smothly Assigning groups and priorities. Now we want to use Reclassification Routing ...
Forum Discussion by bkcbkc11 | 14 Nov 2014 | 0 comments
ServiceDesk uses a 3rd party spell checker: https://www.karamasoft.com/ultimatespell/features.aspx One can reference multiple dictionaries with the following steps: 1) Download the updated Dictionaries from: ...
Article by bcason | 10 Nov 2014 | 0 comments
I have a workflow with an integration towards vmware sdk and when I select data types ( for Input data, Output data, For each loops, return type for script component and all other locations where a Type selection is needed) it takes from 50 sec to ...
Idea by Mikael Ulvesjö | 21 Oct 2014 | 0 comments
When working in Workflow 7.1 (I haven't experienced this issue in 7.5 yet), there is an occasional issue which prevents me from saving, debugging, or publishing the project after changes have been made.   In the past, being unable to ...
Article by africo | 04 Sep 2014 | 1 comment
You can easily turn text links: into into image links: by inserting the <img src> tag information into the List Select component, as follows: If you want to insert a custom image, you can use a full URL, but ...
Article by africo | 14 Aug 2014 | 1 comment
I need a solution Hello everyone, when attempting to access ServiceDesk externally, I'm being prompted to authenticate before entering SD credentials. If I cancel or ...
This issue has been solved
Forum Discussion by africo | 08 Jul 2014 | 2 comments
Novacoast hosting Altiris 7.5 webinar Join Novacoast on June 24th, at 11am EST for an Altiris 7.5 webinar - Follow the link below to register           ...
Blog Entry by ryanschoenherr | 18 Jun 2014 | 0 comments
Novacoast Webinar; June 24th @ 11 AM EST Tue, 24 June, 2014 - 11:00 - 12:00 EDT Get current with ...
Event by ryanschoenherr | 17 Jun 2014 | 0 comments
I need a solution Hello, We are needing to create a basic report that allows us to report on how many tasks a technician has closed for a period time.  We have run into a problem ...
Forum Discussion by WK01 | 17 Jun 2014 | 5 comments
I need a solution hello everyone, after adjusting a ServiceDesk installation from http to https, i'm unable to adjust the "Integrated Authentication URL" in the ...
This issue has been solved
Forum Discussion by africo | 11 Jun 2014 | 5 comments